I have talked to this customer and Mr. [redacted]' sectional has arrived in our warehouse as of April 18th. I called him and notified him. Many of the complaints he stated were taken out of context and not directed toward him at all. I have talked to him since this complaint was filed,...
and informed him that I could not cancel his order and apologized for any misunderstandings. He will be picking up his sectional this weekend. The dining room furniture was delayed from the factory for another four weeks, circumstances beyond our control, as we never guarantee any estimated ship times. This situation has been resolved between Mr [redacted] and Coffey Furniture. If you have any further questions. please contact me at 828-212-1396. Sincerely,
DeAnne R[redacted]
I have talked to this customer and Mr. [redacted]' sectional has arrived in our warehouse as of April 18th. I called him and notified him. Many of the complaints he stated were taken out of context and not directed toward him at all. I have talked to him since this complaint was filed,...
and informed him that I could not cancel his order and apologized for any misunderstandings. He will be picking up his sectional this weekend. The dining room furniture was delayed from the factory for another four weeks, circumstances beyond our control, as we never guarantee any estimated ship times. This situation has been resolved between Mr [redacted] and Coffey Furniture. If you have any further questions. please contact me at 828-212-1396. Sincerely,
DeAnne R[redacted]