Sign in

Hart To Hart Entertainment

Sharing is caring! Have something to share about Hart To Hart Entertainment? Use RevDex to write a review
Reviews Hart To Hart Entertainment

Hart To Hart Entertainment Reviews (1)

Review: I rented a 22 foot Long x 17 foot High inflatable bounce house. There was a loss of power to the unit (my outlet) and the bounce house began to deflated as small children were still inside the unit and could not find their way out. Chaos ensued until power could be restored. My specific complaints are several: 1. There should be an emergency exit for a unit of this size. It is the company's responsibly to ensure the safety of all children even in case of emergency. This was a potentially fatal event if power had not been restored. 2. There is only one way to both enter and exit the unit. I do not believe this provides a safe environment. 3. There were 2 attendants- one was holding the unit up (good job!) but the other was not helping to either locate the other trapped children or escort them out in a safe manor. They appeared to have no idea how many children were still inside the unit nor did they look for and try to help these crying kids. I personally went in, and had no idea how to navigate the bounce house so my ** year old daughter proceeded to go in and find other children sitting in various sections of the bounce house scared and afraid and she helped them out herself 4. An Exit should be labeled in the unit so the small children know how to get out in case of emergency. The last two complaints are minor but worth mentioning: 5. The unit arrived dirty and my son began to sweep out the dirt. The attendants saw this and then took over the sweeping. 6. Cotton Candy was made without the attendant wearing any disposable gloves. This is unsanitary when serving food.Desired Settlement: I reached out to your company as I feel a personal responsibility to try and prevent something like this from happening again as next time your company may not be so fortunate- and could prove to be a fatal event with a small child stuck inside a huge deflating bounce house. Remind you this is a 22 x 17 foot bounce house! When its deflating, its scary with small children stuck inside. I expected to hear from the owner of the company with an apology and an explanation on how you can improve your safety guidelines, as well as I expected a full refund on my rental

Consumer

Response:

At this time, I have not been contacted by Hart To Hart Entertainment regarding complaint ID [redacted].Sincerely,[redacted]

Check fields!

Write a review of Hart To Hart Entertainment

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Hart To Hart Entertainment Rating

Overall satisfaction rating

Description: DISC JOCKEYS

Address: 400 Crossways Park Dr., Woodbury, New York, United States, 11795

Web:

This website was reported to be associated with Hart To Hart Entertainment.



Add contact information for Hart To Hart Entertainment

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated