Harter House

Very poor service, I was mislead and had important information withheld from meCompany admitted to poor service and refused to correct w/o more $ I purchased from Maaco the painting of my Toyota truckDuring the painting of my truck, the company decided to not take the proper steps either to save time or money or bothSpecifically, they did not remove the wheel well flares and paint under themInstead they just taped them off and tried to paint over themI was never told they would be skipping this stepI, being a healthcare professional would not have known they did this or that they were supposed to(you hire a professional in the field to perform duties because they know to do them and ca do them correctly, however Maaco decided not to do this) I spoke with others in the auto painting fieldThey informed me this step that Maaco skipped, any other painting services would have done and done correctly Within a few weeks of getting my truck back from Maaco, the paint a

The repair job Maaco promised was not completed as described and taking the car to a different body shop company proved this with revealing pictures On 3/25/17, we took our Honda Crosstour to Maaco to have a dent in the metal on the driver side quarter panel popped back out, refinished, and repainted, to have the rear bumper dent refinished, and to fix the connections on the quarter panel under the left wheelWe brought it back on Monday morning, 4/3/to start the work [redacted] initially estimated the work, but on that Monday **, the regional manager as he called himself when I asked to speak to his boss) reviewed the estimate and took the car in on 4/3/ [redacted] is one of two people my husband and I spoke with when we picked the car up on Friday, 4/7/And weeks later, when we had another repair shop finish the repairs Maaco did not do as indicated on our work order, we found out that even the one repair they did, the quarter panel job, was not done properlyThe metal was not be

The repair job Maaco promised was not completed as described and taking the car to a different body shop company proved this with revealing pictures
On 3/25/17, we took our Honda Crosstour to Maaco to have a dent in the metal on the driver side quarter panel popped back out, refinished, and repainted, to have the rear bumper dent refinished, and to fix the connections on the quarter panel under the left wheelWe brought it back on Monday morning, 4/3/to start the work*** initially estimated the work, but on that Monday **, the regional manager as he called himself when I asked to speak to his boss) reviewed the estimate and took the car in on 4/3/** is one of two people my husband and I spoke with when we picked the car up on Friday, 4/7/And weeks later, when we had another repair shop finish the repairs Maaco did not do as indicated on our work order, we found out that even the one repair they did, the quarter panel job, was not done properlyThe metal was not be

Repair work wasn't done w/ reasonable skill and care
July my daughter took the car to Maaco to get repaired She waited to have bumper fixed Once repairs were finished she noticed that bumper weren't repaired properlyMgr, ***, told my daughter that a bracket was broken and they noticed it after he took bumper off *** agreed to order bracket and stated it would be in within a specify time frame and he would call her backA couple of days went by, *** never called, my daughter called *** to ask if bracket was in...*** said it won't in but agreed to reorder and call when it come in but never called xPictures were taken before Maaco received the car and after Maaco attempted to fix repairs On March 17, I, *** *** (parent/owner) went with my daughter to speak with Mgr *** again I ask *** to walk with us outside to look at the unfinished repairs wa together so he did *** is aware that I was not happy with the services provided *** agreed

This body shop has received my car seven weeks ago and has not completed the workThey have postponed their own quoted deadline for six times
I have brought our *** to Maaco seven weeks ago on February 3rd, The car has been involved in a rear end collision with some damage on the rear driver-side panel The car is received by the sales representative, *** *** and he quoted me a delivery time of approximately weeksSince then, seven weeks has passed without the car being deliveredDuring this period, they have revisited their quoted deadline five times by postponing it continuouslyToday (March 15, 2016), I and my wife went to the shop to talk to *** *** who told us last week that the car will be finished (by today)The car is still not finished, in fact, there seems to be only minimal work done on itAs our car sat in Maaco's backyard, we needed to rent another car out of our own pocket, incurring more than $Although we repeatedly told them ou

My vehicle was delivered to Maaco body shop for repairs on January 10, and Maaco has continued to keep my ***
My vehicle was delivered to Maaco body shop on January 10th, It was scheduled for repair within six business days but Maaco filed to supplements to the original supplementThis caused a delay in the completion date*** *** is the insurance company handling the length of time allowed for the use of a rental carThis insurance company stated they would only cover my rental for ten daysMaaco has only given me excuses for why it has taken over a monthWith each day that passes Maaco has told me that my vehicle would be ready on a particular date but has yet to follow through and I'm being charged for the use of a rental vehicle that is beyond the length of time allotted by *** ***The individual handling the repairs at Maaco is, *** ***, Sales Manager (919) ***; the individual handling my claim #*** *** ***

I solicited their painting services, they agreed to perform them, and when my husband picked my car up, the paint was full of trash, and other damage
On 3/16/18, I dropped my BMW Zoff at MaacoI met with the Manager *** and I explained to him my vision for my carInitially, I wanted a flat black paint job and he informed me about the pros and cons of this paint job and suggested that I go with a Satin or Semi-gloss paintI agreed according to his expertiseWe did a walk through go repair some small dents and marked them with a yellow markerWe discussed a price and he and his year veteran gave me a discount but reassured me they could do they job and that my car would be ready on 3/23/My cr is***I paid $with my card before I picked it up because I was scheduled to work from am - pm, so my husband agreed to pick it up for meHe called me that evening and expressed great concerns about the quality of the paint jobHe left the car their unt

Very poor service, I was mislead and had important information withheld from meCompany admitted to poor service and refused to correct w/o more $
I purchased from Maaco the painting of my Toyota truckDuring the painting of my truck, the company decided to not take the proper steps either to save time or money or bothSpecifically, they did not remove the wheel well flares and paint under themInstead they just taped them off and tried to paint over themI was never told they would be skipping this stepI, being a healthcare professional would not have known they did this or that they were supposed to(you hire a professional in the field to perform duties because they know to do them and ca do them correctly, however Maaco decided not to do this)
I spoke with others in the auto painting fieldThey informed me this step that Maaco skipped, any other painting services would have done and done correctly
Within a few weeks of getting my truck back from Maaco, the paint a

Windshield was cracked during repairs at the shop but they are denying it
07/09/my car was placed in their shop winshield undamaged I would have known.A month and weeks later cracks were shown on my windshield they acted as if they did nothing at all and was afraid to show proof on camera that my windshield was dameged