From: *** *** ***] Sent: Tuesday, June 07, 9:AMTo: ***Subject: ** ***If *** *** had called *** ***r and asked to speak with the owner I would have resolved his issue. I apologize for my
Technicians actions. We were unable to get the part necessary to fix the *** *** and my Tech should have conveyed that to *** *** My technician led me to believe that he was able to Gerry rig printer to get it to work. I will gladly give *** *** a credit to offset charge. I spoke with another one of my technicians and he said customer would be better off replacing printer than fixing it. Let me know when I can process the credit. Best Regards, *** ** *** *** *** * *** *** * *** *** *** ***
From: *** *** ***] Sent: Tuesday, June 07, 9:AMTo: ***Subject: ** ***If *** *** had called *** ***r and asked to speak with the owner I would have resolved his issue. I apologize for my Technicians actions. We were
unable to get the part necessary to fix the *** *** and my Tech should have conveyed that to *** *** My technician led me to believe that he was able to Gerry rig printer to get it to work. I will gladly give *** *** a credit to offset charge. I spoke with another one of my technicians and he said customer would be better off replacing printer than fixing it. Let me know when I can process the credit. Best Regards, *** ** *** *** *** * *** *** * *** *** *** ***
From: *** *** ***] Sent: Tuesday, June 07, 9:AMTo: ***Subject: ** ***If *** *** had called *** ***r and asked to speak with the owner I would have resolved his issue. I apologize for my
Technicians actions. We were unable to get the part necessary to fix the *** *** and my Tech should have conveyed that to *** *** My technician led me to believe that he was able to Gerry rig printer to get it to work. I will gladly give *** *** a credit to offset charge. I spoke with another one of my technicians and he said customer would be better off replacing printer than fixing it. Let me know when I can process the credit. Best Regards, *** ** *** *** *** * *** *** * *** *** *** ***
From: *** *** ***] Sent: Tuesday, June 07, 9:AMTo: ***Subject: ** ***If *** *** had called *** ***r and asked to speak with the owner I would have resolved his issue. I apologize for my Technicians actions. We were
unable to get the part necessary to fix the *** *** and my Tech should have conveyed that to *** *** My technician led me to believe that he was able to Gerry rig printer to get it to work. I will gladly give *** *** a credit to offset charge. I spoke with another one of my technicians and he said customer would be better off replacing printer than fixing it. Let me know when I can process the credit. Best Regards, *** ** *** *** *** * *** *** * *** *** *** ***