Hartford's Choice Overhead Garage Door

Date of file: 11/29/Complain Statement from [redacted] Company complain against to: Hartford’s Choice, address: Pearl St, Hartford, CT Email: [email protected] Tel: ###-###-#### I have bought the garage door repair service from this garage door repair company years ago and spent more than dollar to only install the new rollers and new springs on of my garage doorsBut recently, the one side of the spring hook pop out from the hinge and the door can not openI have called the company to request them to come to repair itThey wanted to charge $for just come to look at it and give out a quote for repairI do not think this is a fair charge since this problem may due to the bad installation that they have done in the first placeI have lived in this house more than years, and just have the repair after years in the house, which was two years ago with this companyI do not believe that the garage door spring pop off from the hinge so frequent if it was installed rightI had explained my situation to the representative of the company, but she would not accept my complaint and insisted me to pay the fee before sending their worker to fix my garage doorAs the weather gets colder, it becomes much more inconvenient for us to have the garage door not functionIn fact, I got sick since I have to go out to drive my cold car every morning to go workI felt that the representative was taking advantage on the situation that I have and not cooperatingThank you for your help! Sincerely [redacted]

Date of file: 11/29/Complain Statement from *** ***
Company complain against to:
Hartford’s Choice,
address: Pearl St, Hartford, CT Email: [email protected]
Tel: ###-###-####
I have bought the garage door repair service from this garage door repair company years ago and spent more than dollar to only install the new rollers and new springs on of my garage doorsBut recently, the one side of the spring hook pop out from the hinge and the door can not openI have called the company to request them to come to repair itThey wanted to charge $for just come to look at it and give out a quote for repairI do not think this is a fair charge since this problem may due to the bad installation that they have done in the first placeI have lived in this house more than years, and just have the repair after years in the house, which was two years ago with this companyI do not believe that the garage door spring pop off from the hinge so frequent if it was installed rightI had explained my situation to the representative of the company, but she would not accept my complaint and insisted me to pay the fee before sending their worker to fix my garage doorAs the weather gets colder, it becomes much more inconvenient for us to have the garage door not functionIn fact, I got sick since I have to go out to drive my cold car every morning to go workI felt that the representative was taking advantage on the situation that I have and not cooperatingThank you for your help!
Sincerely *** *** *** *** *** *** ** *** *** *** *** ***