Hartje Lumber Inc Reviews (2)
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Hartje Lumber Inc Rating
Address: E4525A Schuette Rd, La Valle, Wisconsin, United States, 53941-9210
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Davis did clean her furnace in September 2014, and notified her that it should be replaced due to rusted out heat exchanger in blower compartment. Our service tech did agree with the other companys findings when the customer asked us to be present when the other company was looking at the...
system. We hadn't heard of the customer being unhappy with our company who continued to purchase fuel oil, until we received a letter on June 18, 2015. In the letter the customer stated if we wanted to keep her business, she would like a refund. We apologize for her being unsatisfied, but felt we handled the situation fairly. We will however, be issuing a refund to rectify the situation. If you need any further documentation please contact us.