Hartland Builders Corporation Reviews (1)
Hartland Builders Corporation Rating
Address: 2000 Old West Main St STE 343, Red Wing, Minnesota, United States, 55066-1991
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www.hartlandbuilders.com
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Initial Business Response /* (1000, 5, 2015/05/26) */
This is not our companyWe are a local contractor based in Charlotte ncThis job is in Minnesota
Initial Consumer Rebuttal /* (3000, 17, 2015/06/01) */
(The consumer indicated he/she DID NOT accept the response from the
business.)
The project was suppose start Oct28th, but there were delays by Harland and it was pushed back to Nov/ Dec as indicated in his responseHartland agreed in Feb that the cut of the soffits was not ideal thus causing the gutters to angle incorrectly, and that the standard shims did not aquatically position the gutters, so they ordered new T shim, that were suppose to fix the gutters, but still did't correct the angleBack in April Harland Builder did ask for the shingles, we did not put the shingles out, but rather gave them the code to access the garageThey indicated they could not access the garage later that dayThey also indicated at that time that we should wait for warmer weather, otherwise the shingles may get damage due to being brittle
Per Hartland parts was ordered on 04/and arrived on 05/We were told by the owner that it would take a weekThe two weeks that the installer was out of town, why wasn't anyone else scheduled to do the work? We were never communicated with that the installer was out of town for two weeksWhy did the installer in April leave the gutter faced out causing water to the drain directly next to our house? It caused a dirt hole and mud, and water damage to our homeWhy wasn't the gutter/ downspout facing into the other gutter? Yes Harland builders and I have been in constant communication since the complaint was filedWe have been in communication with him since April with concerns that the project was not completedHarland insisted that no down spout was missing per the installerHe was surprised to see in the picture I emailed that the downspout/ gutter was not connected to anythingHe wasn't sure why the installer would have done thatWe made him aware of the down spout issue back on May 17thHe didn't come to look at the issue until May 30th after the Revdex.com complaint
The installer did come and the roofers did come since the complaintThe owner did come this weekend to review the workHe did indicated that additional work will be done as of today 06/01/We hope and look forward to the project completion and resolution of the Revdex.com complaint
Final Business Response /* (4000, 19, 2015/06/12) */
Another guttering contractor has been brought in*** has been in contact with the owners to resolve the problemWe are awaiting confirmation of the completion and satisfaction of the repairs
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Final Consumer Response /* (3000, 21, 2015/06/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Yes we were informed by Hartland Builders that he has asked a different company to complete the gutter projectWe were first informed of this on 05/30/There was a meeting planned with the new company on 6/but it was cancelled by the gutter companyThere is a new meeting time for Monday 06/14/This is the current status of the project