Hartley Buick GMC Truck

I AM RESPONDING TO YOUR REQUEST FOR INFORMATION REGUARDING COMPLAINT # [redacted] , ON MARCH 19TH [redacted] PURCHASED FROM OUR DEALERSHIP A [redacted] , VIN# [redacted] ON JUNE 15, 2015, SHE BROUGHT THE CAR TO OUR SERVICE DEPTWITH AN A/C CONCERNIT WAS ALMOST MONTHS TO THE DAY AFTER THE PURCHASE OF THE VEHICLEON JULY 15, AFTER SEVERAL ATTEMPTS TO CONTACT HER WE COMPLETED THE REPAIRSTO HER VEHICLEMS [redacted] HAD PURCHASED A WARRENTY WHICH DID PAY A LARGE PART OF HER REPAIR BUT THERE WAS SOME ITEMS THAT WERE NOT COVERED BY THE WARRENTY THUS SHE WAS CHARGED ACCORDINGLY AS DETAILED ON THE WARRENTY COPY R0# [redacted] , AS FOR THE RADIO ANTENNA WE WOULD HAVE NO REASON TO REMOVE ITSHE STATES THAT THERE ARE OTHER THINGS WRONG WITH HER CAR BUT WE ARE NOT AWARE OF ANY OTHER CONCERNS THAT SHE IS HAVINGWE ARE WILLING TO LOOK INTO THEM, THEY MAY OR MAY NOT BE COVERED BY HER EXTWARRENTYIN CLOSING AS PER N.YSTATE LIMITED USED PASSENGER VEHICLE WARRENTY THERE ARE NO A/C COMPONENTS COVERED FOR ANY PERIOD OF TIMEAFTER DATE OF PURCHASEAT HARTLEY BUICK WE STRIVE TO SELL GOOD QUALITY USED VEHICLES BUT ARE UNABLE TO PERDICT WHEN OR IF A VEHICLE MAY HAVE AN ISSUE, THUS EXT WARRENTIES ARE OFFERED AND IN THIS CASE DID PAY MORE THAN HALF OF THE REPAIRTHANK YOU BILL HV.P

I AM RESPONDING TO YOUR REQUEST FOR INFORMATION REGUARDING COMPLAINT #[redacted], ON MARCH 19TH 2015 [redacted] PURCHASED FROM OUR DEALERSHIP A 2008 [redacted], VIN#[redacted]. ON JUNE 15, 2015, SHE BROUGHT THE CAR TO OUR SERVICE DEPT. WITH AN A/C CONCERN. IT WAS ALMOST 3 MONTHS TO...

THE DAY AFTER THE PURCHASE OF THE VEHICLE. ON JULY 15, 2015 AFTER SEVERAL ATTEMPTS TO CONTACT HER WE COMPLETED THE REPAIRS. TO HER VEHICLE. MS. [redacted] HAD PURCHASED A WARRENTY WHICH DID PAY A LARGE PART OF HER REPAIR BUT THERE WAS SOME ITEMS THAT WERE NOT COVERED BY THE WARRENTY THUS SHE WAS CHARGED ACCORDINGLY AS DETAILED ON THE WARRENTY COPY R0#[redacted], AS FOR THE RADIO ANTENNA WE WOULD HAVE NO REASON TO REMOVE IT. SHE STATES THAT THERE ARE OTHER THINGS WRONG WITH HER CAR BUT WE ARE NOT AWARE OF ANY OTHER CONCERNS THAT SHE IS HAVING. WE ARE WILLING TO LOOK INTO THEM, THEY MAY OR MAY NOT BE COVERED BY HER EXT. WARRENTY. IN CLOSING AS PER N.Y. STATE LIMITED USED PASSENGER VEHICLE WARRENTY THERE ARE NO A/C COMPONENTS COVERED FOR ANY PERIOD OF TIME. AFTER DATE OF PURCHASE. AT HARTLEY BUICK WE STRIVE TO SELL GOOD QUALITY USED VEHICLES BUT ARE UNABLE TO PERDICT WHEN OR IF A VEHICLE MAY HAVE AN ISSUE, THUS EXT WARRENTIES ARE OFFERED AND IN THIS CASE DID PAY MORE THAN HALF OF THE REPAIR. THANK YOU BILL H. V.P.