I took my truck to this shop for a new fuel pumpThey charged me a full day of labor plus parts, and ended up installing the wrong pumpThey installed the correct pump on the second day, however they charged me for labor that day tooI should only have had to pay once
We have included all receipts and labor charges charged to customerThe labor times are computer generated and the program is used nationwideThe customer claims he was charged times for labor but in reality was charged only ONE timeThe customer claims we charged hm a FULL DAY of laborThat would come to a total of dollars for labor only if we did,of course we did not as you can clearly see from our invoiceSo this statement is false.We did have to replace the part two times as the first pump had incorrect pressure but we only charged him one time as you can clearly see using the labor guide we have included and also useIf we charged him times his labor price would have been over dollars more bringing his total over $The truck remained in our shop the entire time until completedHe agreed to the price before any repairs was startedThis is our procedure to get customer authorization prior to repairOur prices may be a little higher than other shops around the country but they are less than many others alsoThe price was told to him prior to fixing his truck and he agreed to proceed with the repair Pump price is a part price which is easy to understandTime to diagnose and analyze the vehicles problem is also easy to understand like lab results from a doctorLabor can vary due to many different situations like customer request, rust, customizing, ectWe know the charges for these repairs were at fair industry value and stand by them and our workI also understand the customer is on pain medication for severe back pain and I have deep sympathy for him as I also live with some but not to his degreeWe have been in business for over years of which I personally am proud to have been part of for almost of those yearsI am the Shop Foreman and oversee all work that comes in and goes out for quality and pricingI enjoy what I do and love peopleI know there has not been any wrong doing in this matterI wish to comply with any and all parties involved to resolve this matter according to the Revdex.com and humanity Regards, [redacted]
They towed my son's car during a Cardinal's game They say the sign was posted He says it was not visible where he entered the lotWhen we picked up the car from Hartmann's Auto, we were told the charge was $and must be paid in cash The ticket the tow was written on shows a tow price of $for a tow, I was charged $ They say an accident tow is less than a parking tow Same service, why should it be different and why should I pay more and have to pay in cash Then I was told storage per day was $and I was charged $The ticket states that the car arrived on their lot at 10:and we picked it up the very next day by 2:p.mIt was not even on their lot hours and I was charged days They say the extra time is for registering the towed carI contacted the police department and was told that is simply a clerical entry registering the car as towed Certainly they don't pay their employee $an hour to do this They also informed me they towed cars fro
I took my truck to this shop for a new fuel pumpThey charged me a full day of labor plus parts, and ended up installing the wrong pumpThey installed the correct pump on the second day, however they charged me for labor that day tooI should only have had to pay once
We have included all receipts and labor charges charged to customerThe labor times are computer generated and the program is used nationwideThe customer claims he was charged times for labor but in reality was charged only ONE timeThe customer claims we charged hm a FULL DAY of laborThat would come to a total of dollars for labor only if we did,of course we did not as you can clearly see from our invoiceSo this statement is false.We did have to replace the part two times as the first pump had incorrect pressure but we only charged him one time as you can clearly see using the labor guide we have included and also useIf we charged him times his labor price would have been over dollars more bringing his total over $The truck remained in our shop the entire time until completedHe agreed to the price before any repairs was startedThis is our procedure to get customer authorization prior to repairOur prices may be a little higher than other shops around the country but they are less than many others alsoThe price was told to him prior to fixing his truck and he agreed to proceed with the repair Pump price is a part price which is easy to understandTime to diagnose and analyze the vehicles problem is also easy to understand like lab results from a doctorLabor can vary due to many different situations like customer request, rust, customizing, ectWe know the charges for these repairs were at fair industry value and stand by them and our workI also understand the customer is on pain medication for severe back pain and I have deep sympathy for him as I also live with some but not to his degreeWe have been in business for over years of which I personally am proud to have been part of for almost of those yearsI am the Shop Foreman and oversee all work that comes in and goes out for quality and pricingI enjoy what I do and love peopleI know there has not been any wrong doing in this matterI wish to comply with any and all parties involved to resolve this matter according to the Revdex.com and humanity Regards, [redacted]
They towed my son's car during a Cardinal's game They say the sign was posted He says it was not visible where he entered the lotWhen we picked up the car from Hartmann's Auto, we were told the charge was $and must be paid in cash The ticket the tow was written on shows a tow price of $for a tow, I was charged $ They say an accident tow is less than a parking tow Same service, why should it be different and why should I pay more and have to pay in cash Then I was told storage per day was $and I was charged $The ticket states that the car arrived on their lot at 10:and we picked it up the very next day by 2:p.mIt was not even on their lot hours and I was charged days They say the extra time is for registering the towed carI contacted the police department and was told that is simply a clerical entry registering the car as towed Certainly they don't pay their employee $an hour to do this They also informed me they towed cars fro