[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The letter from Atty [redacted] is completely untrue I found Hartzell's Tree Service in the phonebook I have receipts stating Hartzell's Tree Service did the work Even the shrub work he did for me, which this complaint is about, has the shrubs were purchased by Hartzell's Tree Service on the receipts When he needed three more shrubs to complete the work, as sloppily as it was, Bryce H [redacted] even represented himself to the local nursery as Hartzell's Tree Service Later when I complained to the owner of Hartzell's Tree Service, Bryce H [redacted] , about how bad the work was done, Bryce H [redacted] complained that he did not even make a profit after paying his two employees Every time they were at my home, they were dressed in Hartzell's Tree Service uniforms, and all the trucks, and equipment had Hartzell's Tree Service name, and logos on them I believe Bryce H [redacted] had to hire an attorney to help him come with some kind of fantasy excuse to say it was not Hartzell's Tree Service that did the work The very first time I met Bryce H [redacted] from the phonebook to take down my trees, he stated to me that he does landscaping work, and would plant the arborvitaes, when I mentioned to him that I was going to have the fallen trees replaced with arborvitaes At that point I did not even know him.It is true that I did go fishing with Bryce H [redacted] , but to say we were friends in the very short time we knew each other is really stretching the truth Bryce H [redacted] did ask me to go fishing with him, and I did so because I like fishing too, but in the short time we knew each other, I did not know him well enough to call him a friend However, in that short period of time I realized that Bryce H [redacted] was not the kind of person I would want for a friend, and immediately stopped associating with him.I also believe if you are going to do work for a friend, you are going to do the best job you can for your friend In my case we had an agreement that he would place the arborvitaes thirty inches back from the marked property line, and that Hartzell's Tree Service would put up a line thirty inches back from the property line, and paint a spot along that line where each arborvitae should be planted He did none of that, which resulted in the arborvitaes being planted in a crooked line, and in a line not parallel to my rear property line, and in a crooked line that was far greater than the thirty inches we had agreed upon I completely reject the notion that it was not Hartzell's Tree Service that did the work Regards, [redacted] ***
June 15, 2016Dear *** ***:My office has consulted with Bryce H*** regarding a compliant that was filed against him with The Revdex.comPlease be advised that any work performed by MrHartzell at the Trump residence was done as a friend, not through MrHartzell’s business known as Hartzell's Tree ServiceUnfortunately, the friendship between *** *** and MrHartzell was terminated, and *** *** chose to file complaints against MrHartzell as a result of this developmentRest assured, however, that no business transaction took place, nor should there be any consumer protection applicable in this instance.Should you require any additional information in order to dismiss the complaint lodged against MrHartzell, by all means feel free to contact my office.Thank you.Very truly yours,
This is an unfortunate complaint that I feel compelled to provide some important background information on.In July of I, Bryce H*** of Hartzell's Tree Service was hired by *** *** of Whitehall, Pafor tree clefrom storm damage which occurred in June I provided that service
on 7-2-and 7-23-15.In the fall of 2015, and two of my friends helped *** to plant arborvitaes where the fallen trees had been removed in the summerThe arborvitaes were purchased from *** *** in Wind Gap, PaThe cost was *** was charged the exact amount of No profit was made on the treesThis project was done on a friendly level; in which *** insisted on fair paymentif he was not satisfied with the job that was done, why didn't he speak up at that time, not four months later and then decide to attack me on a professional levelA letter written by *** is enclosed.Initially *** had given me a five star rating with a positive comment on my web pageFive months later on February 28, and six days later on March 5, he removed the positive comments and replaced them with a negative and damaging comment; which would like him to retract.Over the summer of *** and became friends and as far as I could discern he lived alone and had no close by family*** told me he is a disabled veteran with PTSDSo on several occasions invited him to my home to share dinners with my family and to take him fishing with myself and my friendsDuring his visits he would show my parents photos he had taken of the work in his yard that was being done and what a great job was doingHe even gave me a CD of the completed work from 6/30/15-9/16/(if you were unhappy would you go to all the trouble of making a CD and then giving it to the person you're unsatisfied with?)*** even sent me an elaborate Christmas card from France, hoping that I had a great holiday.In closing, I feel that I completed the work for which payment was made and this is not an insurance claim issueNo negligence or damage has occurred.Bryce H*** owner Hartzell's Tree Service
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: The letter from Atty *** *** is completely untrue I found Hartzell's Tree Service in the phonebook I have receipts stating Hartzell's Tree Service did the work Even the shrub work he did for me, which this complaint is about, has the shrubs were purchased by Hartzell's Tree Service on the receipts When he needed three more shrubs to complete the work, as sloppily as it was, Bryce H*** even represented himself to the local nursery as Hartzell's Tree Service Later when I complained to the owner of Hartzell's Tree Service, Bryce H***, about how bad the work was done, Bryce H*** complained that he did not even make a profit after paying his two employees Every time they were at my home, they were dressed in Hartzell's Tree Service uniforms, and all the trucks, and equipment had Hartzell's Tree Service name, and logos on them I believe Bryce H*** had to hire an attorney to help him come with some kind of fantasy excuse to say it was not Hartzell's Tree Service that did the work The very first time I met Bryce H*** from the phonebook to take down my trees, he stated to me that he does landscaping work, and would plant the arborvitaes, when I mentioned to him that I was going to have the fallen trees replaced with arborvitaes At that point I did not even know him.It is true that I did go fishing with Bryce H***, but to say we were friends in the very short time we knew each other is really stretching the truth Bryce H*** did ask me to go fishing with him, and I did so because I like fishing too, but in the short time we knew each other, I did not know him well enough to call him a friend However, in that short period of time I realized that Bryce H*** was not the kind of person I would want for a friend, and immediately stopped associating with him.I also believe if you are going to do work for a friend, you are going to do the best job you can for your friend In my case we had an agreement that he would place the arborvitaes thirty inches back from the marked property line, and that Hartzell's Tree Service would put up a line thirty inches back from the property line, and paint a spot along that line where each arborvitae should be planted He did none of that, which resulted in the arborvitaes being planted in a crooked line, and in a line not parallel to my rear property line, and in a crooked line that was far greater than the thirty inches we had agreed upon I completely reject the notion that it was not Hartzell's Tree Service that did the work
Regards,
*** ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The letter from Atty [redacted] is completely untrue I found Hartzell's Tree Service in the phonebook I have receipts stating Hartzell's Tree Service did the work Even the shrub work he did for me, which this complaint is about, has the shrubs were purchased by Hartzell's Tree Service on the receipts When he needed three more shrubs to complete the work, as sloppily as it was, Bryce H [redacted] even represented himself to the local nursery as Hartzell's Tree Service Later when I complained to the owner of Hartzell's Tree Service, Bryce H [redacted] , about how bad the work was done, Bryce H [redacted] complained that he did not even make a profit after paying his two employees Every time they were at my home, they were dressed in Hartzell's Tree Service uniforms, and all the trucks, and equipment had Hartzell's Tree Service name, and logos on them I believe Bryce H [redacted] had to hire an attorney to help him come with some kind of fantasy excuse to say it was not Hartzell's Tree Service that did the work The very first time I met Bryce H [redacted] from the phonebook to take down my trees, he stated to me that he does landscaping work, and would plant the arborvitaes, when I mentioned to him that I was going to have the fallen trees replaced with arborvitaes At that point I did not even know him.It is true that I did go fishing with Bryce H [redacted] , but to say we were friends in the very short time we knew each other is really stretching the truth Bryce H [redacted] did ask me to go fishing with him, and I did so because I like fishing too, but in the short time we knew each other, I did not know him well enough to call him a friend However, in that short period of time I realized that Bryce H [redacted] was not the kind of person I would want for a friend, and immediately stopped associating with him.I also believe if you are going to do work for a friend, you are going to do the best job you can for your friend In my case we had an agreement that he would place the arborvitaes thirty inches back from the marked property line, and that Hartzell's Tree Service would put up a line thirty inches back from the property line, and paint a spot along that line where each arborvitae should be planted He did none of that, which resulted in the arborvitaes being planted in a crooked line, and in a line not parallel to my rear property line, and in a crooked line that was far greater than the thirty inches we had agreed upon I completely reject the notion that it was not Hartzell's Tree Service that did the work Regards, [redacted] ***
June 15, 2016Dear *** ***:My office has consulted with Bryce H*** regarding a compliant that was filed against him with The Revdex.comPlease be advised that any work performed by MrHartzell at the Trump residence was done as a friend, not through MrHartzell’s business known as Hartzell's Tree ServiceUnfortunately, the friendship between *** *** and MrHartzell was terminated, and *** *** chose to file complaints against MrHartzell as a result of this developmentRest assured, however, that no business transaction took place, nor should there be any consumer protection applicable in this instance.Should you require any additional information in order to dismiss the complaint lodged against MrHartzell, by all means feel free to contact my office.Thank you.Very truly yours,
This is an unfortunate complaint that I feel compelled to provide some important background information on.In July of I, Bryce H*** of Hartzell's Tree Service was hired by *** *** of Whitehall, Pafor tree clefrom storm damage which occurred in June I provided that service
on 7-2-and 7-23-15.In the fall of 2015, and two of my friends helped *** to plant arborvitaes where the fallen trees had been removed in the summerThe arborvitaes were purchased from *** *** in Wind Gap, PaThe cost was *** was charged the exact amount of No profit was made on the treesThis project was done on a friendly level; in which *** insisted on fair paymentif he was not satisfied with the job that was done, why didn't he speak up at that time, not four months later and then decide to attack me on a professional levelA letter written by *** is enclosed.Initially *** had given me a five star rating with a positive comment on my web pageFive months later on February 28, and six days later on March 5, he removed the positive comments and replaced them with a negative and damaging comment; which would like him to retract.Over the summer of *** and became friends and as far as I could discern he lived alone and had no close by family*** told me he is a disabled veteran with PTSDSo on several occasions invited him to my home to share dinners with my family and to take him fishing with myself and my friendsDuring his visits he would show my parents photos he had taken of the work in his yard that was being done and what a great job was doingHe even gave me a CD of the completed work from 6/30/15-9/16/(if you were unhappy would you go to all the trouble of making a CD and then giving it to the person you're unsatisfied with?)*** even sent me an elaborate Christmas card from France, hoping that I had a great holiday.In closing, I feel that I completed the work for which payment was made and this is not an insurance claim issueNo negligence or damage has occurred.Bryce H*** owner Hartzell's Tree Service
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: The letter from Atty *** *** is completely untrue I found Hartzell's Tree Service in the phonebook I have receipts stating Hartzell's Tree Service did the work Even the shrub work he did for me, which this complaint is about, has the shrubs were purchased by Hartzell's Tree Service on the receipts When he needed three more shrubs to complete the work, as sloppily as it was, Bryce H*** even represented himself to the local nursery as Hartzell's Tree Service Later when I complained to the owner of Hartzell's Tree Service, Bryce H***, about how bad the work was done, Bryce H*** complained that he did not even make a profit after paying his two employees Every time they were at my home, they were dressed in Hartzell's Tree Service uniforms, and all the trucks, and equipment had Hartzell's Tree Service name, and logos on them I believe Bryce H*** had to hire an attorney to help him come with some kind of fantasy excuse to say it was not Hartzell's Tree Service that did the work The very first time I met Bryce H*** from the phonebook to take down my trees, he stated to me that he does landscaping work, and would plant the arborvitaes, when I mentioned to him that I was going to have the fallen trees replaced with arborvitaes At that point I did not even know him.It is true that I did go fishing with Bryce H***, but to say we were friends in the very short time we knew each other is really stretching the truth Bryce H*** did ask me to go fishing with him, and I did so because I like fishing too, but in the short time we knew each other, I did not know him well enough to call him a friend However, in that short period of time I realized that Bryce H*** was not the kind of person I would want for a friend, and immediately stopped associating with him.I also believe if you are going to do work for a friend, you are going to do the best job you can for your friend In my case we had an agreement that he would place the arborvitaes thirty inches back from the marked property line, and that Hartzell's Tree Service would put up a line thirty inches back from the property line, and paint a spot along that line where each arborvitae should be planted He did none of that, which resulted in the arborvitaes being planted in a crooked line, and in a line not parallel to my rear property line, and in a crooked line that was far greater than the thirty inches we had agreed upon I completely reject the notion that it was not Hartzell's Tree Service that did the work
Regards,
*** ***