Haru

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] />

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Review: I received an email from this establishment on 11-**13, with an offer that if I bought $200 worth of gift cards, I would receive an extra $60 in gift cards. On 11-**-13 I purchased $200 worth of gift cards and I later received that amount and did not receive the extra $60. When I went to the restaurant, they told me I would receive the extra $60 gift card, via email, after 1-**-14. I followed up with them 2 weeks ago, they told me to try in a week, which I did, and at that time they told me to give them a little bit more time to resolve the matter which I did. I called them today, 1-**-14, and after going back and forth with them, they sent me an email saying I will not receive the promotion because I did not purchase it in the promotional time frame, which was supposedly from 11-**-13 to 12-**-13. That is an absolute lie, because I still have their initial email, and at no point was there a promotional date. I can forward the initial email to prove that there was no promotional period. They solicited me with false advertising, and once I took the bait, they gave me a switch.Desired Settlement: I would like the $60 gift card that I was initially promised.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,