Harvest Strategy Group Inc

Thank you for submitting this complaintHarvest takes all complaints seriously and has reviewed this in detailHarvest has no record of voicemails left by the consumerAll voicemails left are responded to timelyThis consumer's account has been assigned by GM Financial to Harvest and
documentation supporting the balance owed is being requested and reviewedThe account has now been approved to be assigned to a local law firm, Love Beal & Nixon, for the purpose of servicing and collectionLove Beal & Nixon should be in possession of the account and contact the consumer within the next hours, at which point resolution of the account can be discussedThe consumer may contact Love Beal & Nixon at ***, and reference Harvest File# GF052365, should they need to

Harvest Credit Management takes all complaints seriouslyWe have undertaken to investigate this particular complaint and have made the following determinationThis consumer's account is not owned or serviced by Harvest Credit Management, so there is nothing Harvest Credit Management (or Harvest
Strategy Group) can do to help resolve itHowever, in an effort to help her get this resolved, we can share some additional informationAccording to our records, the account in question was owned by a company called *** *** ***, and was subsequently sold to *** *** ***, a debt buyer and collection agencyThe account debtor (or account debtor's attorney, should she be represented by one) will have to contact *** directly for resolution*** can be reached at ###-###-####.While we are unable to assist in the resolution of her account directly, as we do not own or service it, we hope that the additional information was helpful to her in getting the situation resolved

***, Harvest's co-employer, moved their 401k plan from *** to *** at the beginning of the This former employee would have been notified in November At this point, she can contact the *** Retirement Service Center at *** for assistance with her ***
401k account. It is important to note that she also could have easily resolved this by contacting us directly, rather than starting with a complaint

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Harvest takes all complaints seriously. After review of this case, it seems there has been a miscommunication about which attorney is assigned to handle this case. The correct attorney has been notified to reopen the case and contact the customer. The customer can expect to hear from the attorney...

within the next 72 hours, and is invited to call [redacted] if she has not heard back within that time frame. Upon hearing from the attorney, the customer can expect to be have the opportunity to resolve the debt.

They still have not contacted me. I have called 4 times. I am in a situation where I feel like I am the one trying to collect money instead of trying to pay an old debt. I guess this is why people lawyer up. Time to take it to the next level. I did contact the Colorado AG so maybe his office can get me results.

Revdex.com:
That is funny that you don't see my number in your caller ID or voicemails. Why would I waste my time finding you in Revdex.com and reporting a complaint if you just answer your phone? You wouldn't have responded if I didn't file a complaint period.
Sincerely,
[redacted]