Hass Electric, Inc.

This letter is in response to the response from Mr*** to our response to you to thecomplain you sent me on 3/5/20] (received on 3/7/2018) From our customer *** with and of I will respond to his issues below.The website to "carfax" is www.carfax.comPlease advise Mr*** he will need his 17digit VIN number that can be found on the dashboard on the driver sideIt is most easilyviewed for outside the vehicle.The carfax will report all the information from dealerships, Services stations, policereports, and insurance companies that have been reported to it.I again would like to extend my offer to help trade Mr*** out of the car he isunhappy withAs always we will be more then fair with him.Thank you,Thad * *** **

Revdex.com:
I like to see the copy of the Carfax an both copy of both copies of both copies of both dealershipsAn if he doesn't show you these copies then this will show you im not lying an I should get what im asking for thank you an God bless
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

This letter is in response to the complain you sent me on 3/5/(received on 3/7/18)From our customer *** *** with and ID of ***I will respond to his issuesbelow.Issue IOur address of ** *** *** *** *** ** *** ** ***Please advise Mr.*** to take this complaint up with
the United States Post Office as they are the onewho have instructed us to us this complete address.Issue Our Dealership contacted Kia Motors Finance and received a payoff amount of$ and the notice of a $disposition feeThe dealership mailed in a check toKia motors for the amount of $This was the amount Mr*** agreed tofinance in with his new loan.Issue Mr*** would like to trade in his carWe are happy to take it in on tradetoward another vehicle from our dealership, at current trade in value we would not take into account the deer hits reported by car fax

Once again i'm asking you for my Carfax that you said that you have in my fileI don't have a copy of it an why do I have to give you my identification number of my car I bought the car from you you should have my file on fileAlso my navigation on my front of my window of my car is covered up when I bought the car I can't see my identification numbers that's how it was when I got the car when I want to go look at it to get the numbers off of it I couldn't see it there's a cardboard thereSo for the last time give me what i'm asking for i'm not asking for $20,just what I paid for the? or the difference of what it would be if I was trading the car in which is abouabout $5,to $6,so i'm not dealing with you I just want this to be done so I can get ride of this headache our car an buy what I really wanted to buy an you again changed your mind after I found my Chrysler an we had a deal all in place you me an your old manager Mark Augustine who you fired two weeks later after you changed your mindSo do the right thing my friend I already got the Attorney General involved an if they get involved now with all what has gone down you might not want all this on your dealershipSo just please do the right thing ok thanks an have a blessed day.? ? ? ? ? ? ? BetterBusiness Bureau:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***