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hassler's automotive

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hassler's automotive Reviews (4)

I am writing back in response to the complaint received : the Revdex.com site, Revdex.com complaint ID: ***
At time of sale, I disclosed all known defects that we (Hassle auto sales) were aware ofI have been in contact with the Pennsylvania state police in this matter of the *** sale.Slncerely,Donald PGeneral Manager

I am writing back in response to the complaint received through the Revdex.com site, Revdex.com complaint ID: ***.The *** we sold on 6/28/to John M*** was sold “AS-IS" due to the fact, that all vehicles we sell under $5,are not eligible for warranty through our warranty company
The *** had a current PA state inspection, as well as emissions stickerThe *** *** was checked out by our ASE certified master technician prior to saleThe *** had no visible FRAME DAMAGE | Frame rust (that would indicate a hole in frame) at time of saleThe owner did notify me a few days after purchase that he wanted a complete refund due to the fact that he took the *** to a transmission shop, and they told him the jeeps transmission cross-member had rust and also the bolts which hold the cross-member to the frame would not come out and would break once they would attempt to remove them to service the transmissionThis cross-member is not part of the actual frame rail, and is removableHowever, our initial inspection did not require us to remove the cross-member for any reasonThe *** was sold “AS-IS" without any warranty either expressed or implied, the contract asso discloses that the purchaser will bear the entire expense of repairing or correcting any defect that presently exists or that may occur in the vehicleMrM*** was aware of this, and signed a legal contract which described all of thisSincerely,Donald *P***General Manager ,

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because I, along with other professionals in the automotive repair business, feel that although the vehicle was sold as is based on the information provided by *** automotive, that information was misleading and fraudulent, leading to my purchase of the vehicleI was told and have email confirmation that the vehicles frame was solid but upon visual inspection is notI will provide written confirmation that the frame is indeed rotted and this inspection was done by a business that specializes in ***sI can also provide written information from my inspection station stating that this *** cannot and should not have been inspected*** claims the *** carried a current inspection but according to vehicle inspection code, the vehicle should not have been inspected, My next move will be to contact legal authorities as well as state police, who have informed me to bring the *** in for them to inspect and they will take proper actions A refund of my money paid to *** automotive will solve the matter as well as additional charges will be dropped.
Regards,
*** ***

*** *** [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because I, along with other professionals in the automotive repair business, feel that although the vehicle was sold as is based on the information provided by *** automotive, that information was misleading and fraudulent, leading to my purchase of the vehicleI was told and have email confirmation that the vehicles frame was solid but upon visual inspection is notI will provide written confirmation that the frame is indeed rotted and this inspection was done by a business that specializes in ***sI can also provide written information from my inspection station stating that this *** cannot and should not have been inspected*** claims the *** carried a current inspection but according to vehicle inspection code, the vehicle should not have been inspected, My next move will be to contact legal authorities as well as state police, who have informed me to bring the *** in for them to inspect and they will take proper actions A refund of my money paid to *** automotive will solve the matter as well as additional charges will be dropped.
Regards,
*** ***

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