Hastie's Capitol Sand & Gravel Co

The complaint has been taken care ofI contacted [redacted] and [redacted] will replace her windshieldIt takes a couple of days to get the paperwork to make sure if there was rock on our truck at the time of the incidentWe have also talked with our front office as to the way they handle these complaintsOne question, this was not a customer of ours, how is this a customer complaint?