HatsOffHair

Consumer responded via phone:The additional half of the refund has been received and the complaint has been resolved

Consumer responded via phone:The additional half of the refund has been received and the complaint has been resolved.

Company offered the following phone response:Customer was issued 50% refund and remaining balance will be issued within a week.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.I had to submit the entire purchase amount in one lump sum when I ordered. I expect the entire amount to be refunded immediately. The business has had my money for 6 months! They're lucky I am not charging them interest. I see that 50% has been credited back to me credit card. The rest should be credited back immediately NOT in a week.
Regards,
[redacted]