Haulbikes

Too long to deliver

From the time I signed the contract to the delivery was over 7 weeks. At first conversation it was stated that it would take 10 to 15 business days to deliver. However it was picked up on a holiday and delivered on a Saturday. For the first 4-5 weeks there was no communication or updates. I requested consideration in the form of a partial refund that went unanswered. No communication regarding why the delay. The only good point was the final delivery driver was accommodating to my schedule. Be very aware that they are difficult to deal with, poor communication and no customer service. I could have flown down to pick up bike and walk it back faster. BE VERY CAUTIOUS but my recommendation is to go with someone else and save your frustration.