Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] P.SI am only satisfied because I have to be since the company will not do any better
At this time, I have been contacted directly by Hauppauge Computer Works Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] After continuing to reach out to them through their [redacted] office (main headquarters), I was finally able to get them to contact me after being pressured by their [redacted] office a couple timesThey contacted me to tell me that since I bought their device from a retailer and it was months ago, all they can do is send me a replacement However, I am not okay with this because if that device does not work properly then it could be another months before I find a possible solution to my issues Therefore, I will not settle for anything less than a refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They said that before but NEVER sent it Until it's actually RECEIVED, their "word" means nothing Also, it has to be BRAND NEW and they are still refusing to send it in the box, factory sealed with all the cables So, IF the problem is the cables that came with it, the replacement won't be worth a thing A replacement SHOULD be replacing EVERYTHING that first came with it Therefore, they are STILL not a company that deserves business Also, as they know, I live in Canada and they have to absorb ALL costs to get it to my house including any customs, duties, taxes, brokerage fees and any other fees They also haven't done a thing for ALL the research, e-mails, complaint I had to write etcI feel something is warranted so I want that IR blaster included I have nothing to return, as they agreed long ago In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Sadly, it's typical of Hauppauge that they didn't even have the decency to send me the tracking info by the end of last week as they said they would, until I wrote the Revdex.com to advise that they didn't give me the information I'm awaiting the package In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] P.SI am only satisfied because I have to be since the company will not do any better
At this time, I have been contacted directly by Hauppauge Computer Works Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] After continuing to reach out to them through their [redacted] office (main headquarters), I was finally able to get them to contact me after being pressured by their [redacted] office a couple timesThey contacted me to tell me that since I bought their device from a retailer and it was months ago, all they can do is send me a replacement However, I am not okay with this because if that device does not work properly then it could be another months before I find a possible solution to my issues Therefore, I will not settle for anything less than a refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] They said that before but NEVER sent it Until it's actually RECEIVED, their "word" means nothing Also, it has to be BRAND NEW and they are still refusing to send it in the box, factory sealed with all the cables So, IF the problem is the cables that came with it, the replacement won't be worth a thing A replacement SHOULD be replacing EVERYTHING that first came with it Therefore, they are STILL not a company that deserves business Also, as they know, I live in Canada and they have to absorb ALL costs to get it to my house including any customs, duties, taxes, brokerage fees and any other fees They also haven't done a thing for ALL the research, e-mails, complaint I had to write etcI feel something is warranted so I want that IR blaster included I have nothing to return, as they agreed long ago In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]Sadly, it's typical of Hauppauge that they didn't even have the decency to send me the tracking info by the end of last week as they said they would, until I wrote the Revdex.com to advise that they didn't give me the information I'm awaiting the package In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]