Initial Business Response /* (1000, 5, 2015/10/21) */
What we have done for Mr. *** is refunded the original freight that he paid, plus we gave him an additional 20% off the price of the part. This refund was done on 10/16/15 on our invoice number XXXXXX in the amount of $ 103.41, when the...
part in question was picked up. The following day Saturday 10/17/15,we also helped Mr. *** when he called and said there was a striped screw in the carburetor. He demanded that we send someone to fix the carburetor or send him the tool to do it himself. We are not a automotive repair facility, we sell automotive parts. We delivered a new $ 50.00 tool to Mr. *** to help solve his problem and asked him to bring the tool back when he brought the old carburetor in to receive his core refund, which he did.
Initial Business Response /* (1000, 5, 2015/10/21) */
What we have done for Mr. *** is refunded the original freight that he paid, plus we gave him an additional 20% off the price of the part. This refund was done on 10/16/15 on our invoice number XXXXXX in the amount of $ 103.41, when the...
part in question was picked up. The following day Saturday 10/17/15,we also helped Mr. *** when he called and said there was a striped screw in the carburetor. He demanded that we send someone to fix the carburetor or send him the tool to do it himself. We are not a automotive repair facility, we sell automotive parts. We delivered a new $ 50.00 tool to Mr. *** to help solve his problem and asked him to bring the tool back when he brought the old carburetor in to receive his core refund, which he did.