Havana Carolina Restaurant & Bar Reviews (%countItem)
Havana Carolina Restaurant & Bar Rating
Address: 11 Union St S Suite #108, Concord, North Carolina, United States, 28025
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Not worth it . BURNED /BLEND Food or EMPANANDAS that you're not able to chew or swallow. IT TOOK 45 MINUTES TO GET THE COOK TO ADMIT THAT SHE BURNED THE EMPANADAS AND NOT ONLY THAT AFTER SHE APOLOGIZED I TRY TO UNDERSTAND WE ARE ALL HUMANS AND MAKE MISTAKES I THANK HER AND WENT BACK TO WAIT FOR NEW EMPANADAS 8 MINUTES LATER SHE COMES OUT AGAIN WITH A BAG AND SHE TELL ME ITS READY I TRUSTED HER AND DIDNT CHECK THE CONTAINER AND WAITED TO GET TO MY CAR AND FOR MY SURPRISE SHE GAVE ME THE BURNED EMPANADAS I COULDNT EAT THAT I WASTED NOW 1 HOUR FOR A BURNED EMPANADAS AND THE MUST BLEND/ BURNED MEDIA NOCHE SANDWICH AND PAY $20.00 I CAN SEE HOW MUCH THEY NEED THE $20.00 HOPEFULLY THOSE $20.00 HELP THEM GET A CLUE AND WHAT REALLY MEANS TO BE A RESTAURANT OWNER & WHATS THE MEANING OF CUSTOMER SERVICE . THEY HAD A CLOWN WEARING WHITE HAT IN THE FRONT OF THE RESTAURANT AND ASKING CUSTOMERS COMING IN TO PLACE ONLY ORDERS TO GO BECAUSE THEY ARE CLOSING IN 30 MINUTES AND THE KITCHEN ITS ONLY ALLOWING ORDER TO GO ..2 COUPLES WALK AWAY ; THERE IS A SIGN SAYING WAIT TO BE SEATED BUT NOBODY ITS THERE SEATING ANYONE THE WAITERS ARE CLUELESS AS TO WHATS GOING ON THE RESTAURANT AND WHY THERE IS PEOPLE SEATING IN THE BENCHES IN THE ENTRANCE I SAW 2 ROACHES WHILE I WAS WAITING AND THE DECORATIONS ARE SUPER DIRTY NOT ONLY FAKE ALSO DIRTY .NOT SURE HOW PLACES LIKE THIS ARE STILL DOING BUSINESS - FAR FROM CUBAN FOOD ..NOT SURE WHERE THEY GET THE 5 STARS REVIEW (FRIENDS & FAMILY I GUESS ).
Product_Or_Service: FOOD
Refund BURNED FOOD AND DIRTY RESTAURANTS SOMEONE NEEDS TO SAY SOMETHING THATS HOW PEOPLE GET SICK ..I WASNT ABLE TO EAT NONE OF THAT FOOD . IF I HAD I WAS GOING TO BE REALLY SICK AND I SAW THE KITCHEN FROM THE AREA WHERE THE ARE WHERE I WAS GIVEN THE FOOD I ORDER ALL BURNED AND THE KITCHEN WAS ALSO DIRTY I WONT EVER GO BACK THERE I WILL MAKE SURE MY FRIENDS AND FAMILY TOO .THEY MAY NOT CARE BUT AND JUST DELETE THIS WHEN THEY SEE IT . BUT I COULDNT JUST KEEP THIS TO MYSELF AND NOT SAY SOMETHING .
Havana Carolina Restaurant & Bar contacted the customer on February 26th to solve this issue. A refund has been proposed and agreed by the consumer ***. The customer said they will reach out to Revdex.com about the resolution of this misunderstanding.
(The consumer indicated he/she ACCEPTED the response from the business.)