Hawaii American Water Reviews (4)
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Hawaii American Water Rating
Address: 14119 Grant Rd, Honolulu, Hawaii, United States, 77429-1396
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www.hawaterco.com
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From: [redacted] Sent: Monday, May 11, 1:PM To: [redacted] Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint # [redacted] ***, just wanted to let you know that, over the weekend, I received a statement from Hawaii Water, which credited to me the overcharge I believe this resolves my complaint Thank you for your assistance Aloha, ***
Dear Mr [redacted] ,We apologize for the delay in this follow up In regards to this ongoing investigation, our billing department has come to the conclusion that it is an IT issue A request has been placed with IT to resolve this issue, but we are still awaiting any updates We will continue to follow up with them until we reach a resolution We appreciate your patience as we work through this.Sincerely, [redacted] Manager
Dear Mr. [redacted],We apologize for the delay in this follow up. In regards to this ongoing investigation, our billing department has come to the conclusion that it is an IT issue. A request has been placed with IT to resolve this issue, but we are still awaiting any updates....
We will continue to follow up with them until we reach a resolution. We appreciate your patience as we work through this.Sincerely,[redacted]Manager
From: [redacted] Sent: Monday, May 11, 2015 1:14 PM To: [redacted] Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted] [redacted], just wanted to let you know that, over the weekend, I received a statement from Hawaii Water, which credited to me the overcharge. I believe this resolves my complaint. Thank you for your assistance. Aloha, [redacted]