Local Paving contracted to pave my laneway and install interlock pavers surrounding As well, did interlock pathway and flowerbed Outstanding quality, great price, done on time Mario followed up to ensure all done right Highly recommend this business
Initial Business Response / [redacted] (1000, 8, 2014/04/04) */ [redacted] Road [redacted] , Hawaii Dear Mr [redacted] , Subject: Revdex.com Case # [redacted] Account # [redacted] ( [redacted] ***) This letter responds to your Revdex.com complaint case [redacted] filed on March 17, regarding the accuracy of the bills, fluctuation of monthly bills and not showing any change before the solar electric system was installed and after The Company and Mr [redacted] discussed his concerns on a prior complaint, regarding the difference between the billing charges for residential NEM and comparing it to the kWh production on his monthly solar electric system Due to variables outside of our control, which includes monthly home consumption fluctuations, photovoltaic system size and weather, it is difficult for the Company to confidently predict nor explain net energy metered customers net consumption without knowing the customer's kWh solar electric production and the household kWh consumptionFurther, the customer's actual energy use and daily load profile are unforeseeable such that we could not assure Mr [redacted] or any customer on net energy metering, any such savings on a monthly basisAccording to the month billing history Mr [redacted] 's annual net consumption appears to follow typical customers' monthly with solar electric systems on net energy meteringThe minimum bills occur during the period which the solar electric system produces more kWh based on peak sunlight months and better weather patternsMr [redacted] experienced months of minimum bills in the previous monthsDuring the winter months, sunlight hours are shortened reducing the kWh production from his solar electric system and household consumption increases due to seasonal use If you have any questions, please do not hesitate to contact me at [redacted] Sincerely, David [redacted] Supervisor, Customer Service Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/04/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I understand that this is the typical stuff that you say to folks who dont understand or dont know anything about solarJust for your recollection, when I asked about this the first time and brought up the fact that my bill had changed a total of dollarsYour response was that there was more sun this monthI can see small changes due to weather because I can see all of this on my solar production outputI can also remind you that everyone one you guys sent out agrees that it is strange that it goes up when I complain and go back down after I complain againWith my first meter I also turned off all my breakers minimizing my usage and while on peak solar production my meter never went backwardsThat is how I knew it was not working but you guys say that it was workingI also want to point out that while I was getting credit, I since have turned off four water pumps that were running 24/Thus all I notice is that my bill is going higherI have also reduced the size of occupants in the house from to and have no one in the house for almost monthsWith all this you can't possibly tell me that it is while knowing anything about electricityI will contact you in a couple of weeks when I get back
Local Paving contracted to pave my laneway and install interlock pavers surrounding As well, did interlock pathway and flowerbed Outstanding quality, great price, done on time Mario followed up to ensure all done right Highly recommend this business
Initial Business Response / [redacted] (1000, 8, 2014/04/04) */ [redacted] Road [redacted] , Hawaii Dear Mr [redacted] , Subject: Revdex.com Case # [redacted] Account # [redacted] ( [redacted] ***) This letter responds to your Revdex.com complaint case [redacted] filed on March 17, regarding the accuracy of the bills, fluctuation of monthly bills and not showing any change before the solar electric system was installed and after The Company and Mr [redacted] discussed his concerns on a prior complaint, regarding the difference between the billing charges for residential NEM and comparing it to the kWh production on his monthly solar electric system Due to variables outside of our control, which includes monthly home consumption fluctuations, photovoltaic system size and weather, it is difficult for the Company to confidently predict nor explain net energy metered customers net consumption without knowing the customer's kWh solar electric production and the household kWh consumptionFurther, the customer's actual energy use and daily load profile are unforeseeable such that we could not assure Mr [redacted] or any customer on net energy metering, any such savings on a monthly basisAccording to the month billing history Mr [redacted] 's annual net consumption appears to follow typical customers' monthly with solar electric systems on net energy meteringThe minimum bills occur during the period which the solar electric system produces more kWh based on peak sunlight months and better weather patternsMr [redacted] experienced months of minimum bills in the previous monthsDuring the winter months, sunlight hours are shortened reducing the kWh production from his solar electric system and household consumption increases due to seasonal use If you have any questions, please do not hesitate to contact me at [redacted] Sincerely, David [redacted] Supervisor, Customer Service Initial Consumer Rebuttal / [redacted] (3000, 10, 2014/04/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) I understand that this is the typical stuff that you say to folks who dont understand or dont know anything about solarJust for your recollection, when I asked about this the first time and brought up the fact that my bill had changed a total of dollarsYour response was that there was more sun this monthI can see small changes due to weather because I can see all of this on my solar production outputI can also remind you that everyone one you guys sent out agrees that it is strange that it goes up when I complain and go back down after I complain againWith my first meter I also turned off all my breakers minimizing my usage and while on peak solar production my meter never went backwardsThat is how I knew it was not working but you guys say that it was workingI also want to point out that while I was getting credit, I since have turned off four water pumps that were running 24/Thus all I notice is that my bill is going higherI have also reduced the size of occupants in the house from to and have no one in the house for almost monthsWith all this you can't possibly tell me that it is while knowing anything about electricityI will contact you in a couple of weeks when I get back