Aloha Mr***,Our company acknowledges this complaint and do agree with the customer Product originally matched the image on the bagem but customer preferred our product to have less topping We changed the product to the ocnsumer's preference and proceeded to change out
packaging New packaging will be in distribution within days from the date of this letterReplacement packaging was delayed due to the congestion at the ports in California On February 25th, Mr*** *** called our office at 9:25a.mto make a complaint and we gave him the same explanation pertaining to this issue He indicated that he was satisfied by our response.Mahalo for your time.Sincerely,*** ***Materials Administrator
Aloha Mr***,Our company acknowledges this complaint and do agree with the customer Product originally matched the image on the bagem but customer preferred our product to have less topping We changed the product to the ocnsumer's preference and proceeded to change out
packaging New packaging will be in distribution within days from the date of this letterReplacement packaging was delayed due to the congestion at the ports in California On February 25th, Mr*** *** called our office at 9:25a.mto make a complaint and we gave him the same explanation pertaining to this issue He indicated that he was satisfied by our response.Mahalo for your time.Sincerely,*** ***Materials Administrator