Hawk Business Specialties

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10925185, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] The reason why I want my money back is because now it is pointless to even have the comp card and the disk if Victor threatened to not be my agent afterI was not complaining I was just curious to why it kept taking so long because on the paper it says it takes at least weeks for everything to be printed in MiamiHe was being very offensive about the whole thing when I just asked for my money back because I was already being patient for monthsVictor didn't send my disk out to Miami until months after I paid himI feel like this isn't fair to me to pay this money and not have anything in the next five months stillOf course I choose to just have my money backHe made up excuses twice about the machines in Miami being redone which is very odd around the time frame that I am waiting for my pictures and comp cardsYes the photoshoot was exciting but I haven't seen anything since I have done the pictures thoughIn ways I thought I was being scammed and since he doesn't even want to represent me anymore I think the best thing to do for this to be resolved is to just get my money backThat is all I am asking

My agency has been in business for over yearsI represent models and actors in markets throughout the United States, and I have an extensive clientele that hires my models and actors all over the countryI personally hand pick and develop each and every talent that I choose to represent with
the intention of giving them the opportunity to get work as a model or actorI make money ONLY when they get jobsI am only as good as the talent I represent, so you can understand why I spend the time to make sure every one I represent has the right photos and comp cards required by my clienteleEvery talent I represent goes through the same process from start to finish, just as the major agencies in New York and Los Angeles do for their talent and what I personally did when I got started as a modelI use one of the best photo labs in the country to print the composite cards my models use to get jobs for the past yearsThe lab is used by all the top agencies in the country based in Miami, FloridaThere are no labs of this quality in the gulf south that do composites cards like thisHowever, they get extremely busy during the busy seasons, mainly fall and winterThe major agencies in the big markets print cards per model, and they photos every six weeks as the market is constantly changingI only need cards printed and we only update photos every year and a half to two yearsBut I only print a few girls or guys at a time, so I am NOT their number one prioritySo I tell ALL MY TALENT the day we shoot their photos to be patientIt will take time depending on the lab....which I have NO CONTROL OVER!! It's OK with me because they are the best and a models comp card is their businessThe client will choose to see them for an audition or hire them based off their comp cards....so they need to be great! I have other talent waiting for their cards just like Lauren, and I have not had one problem with any of themThey get itI can't make it go any faster and I won't settle for lessI also told her that the photographer sent me several images from the shoot for me to use in case there was any job opportunities that came up while we were waiting for her cards to be printedI do this for everyoneWe sent her photos out for two jobs alreadySo the fact that the cards are taking longer than the "approximate time frame" (see attached procedure sheet given to my talent after the photo shoot) does not stop us from promoting her and getting her job opportunitiesShe called me two times and I explained the process both timesThen she emailed and said she wanted her money backI told her the cards were in Miami being printed and they will be mailed to her as soon as I receive them from the labI also told her I would NOT be interested in representing her with my agency any longer because I don't want to work with someone who has trust issues and thinks I am trying to get over on themSo there is no refund to be sentShe paid for her photo shoot and the photographer shot the pictures (which she called me after the photo shoot and told me how great of a photographer he was and how much fun she had)She paid for her composite cards and they were ordered like I told her before she sent in this complaint, and I am expecting them from the lab this weekThe composite cards will be mailed to her along with her disc of over photos the photographer shot on her (standard photo shoots include images)She will have what she paid for and she can now use them as she likesIt is very disappointing to get a complaint from someone when all you are doing is trying to help them do what is required to get in the business and do it the RIGHT way!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10925185, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
  The reason why I want my money back is because now it is pointless to even have the comp card and the disk if Victor threatened to not be my agent after. I was not complaining I was just curious to why it kept taking so long because on the paper it says it takes at least 4  weeks for everything to be printed in Miami. He was being very offensive about the whole thing when I just asked for my money back because I was already being patient for 5 months. Victor didn't send my disk out to Miami until 4 months after I paid him. I feel like this isn't fair to me to pay this money and not have anything in the next five months still. Of course I choose to just have my money back. He made up excuses twice about the machines in Miami being redone which is very odd around the time frame that I am waiting for my pictures and comp cards. Yes the photoshoot was exciting but I haven't seen anything since I have done the pictures though. In ways I thought I was being scammed and since he doesn't even want to represent me anymore I think the best thing to do for this to be resolved is to just get my money back. That is all I am asking.

First she wanted all of her money back and now realizes that the photographer did actually spend his time shooting her photos...and that you have to pay for your photos once you agree to have them taken and use the photographers time and effort. Now she agrees and doesn't want her money back from the photographer, but wants her money back for her composite cards, even though she agreed to have them printed. The composite cards were ordered and sent to the lab in Miami over three weeks ago, where they were waiting to be printed, way before she sent in the complaint to the Revdex.com on October 30, 2015. Now she is suggesting I did not send the cards to Miami to be printed until after her complaint on October 30, 2015...IMPOSSIBLE!! That means her cards would have had to be shipped to Miami, printed and delivered in 3 days...since I mailed her cards to her on November 3, 2015 certified mail. She has received her cards and her photos like she paid for. She can use her cards to find representation with any agency of her choice...thanks to my efforts. Case closed! I wish her the best.VictorVictor's International

I understand how the process goes. But I think it is ironic that now you sent my photos and everything off after I complained on this site. I don't expect to have the money back from the photographer because he took my pictures. But I do think the professional way of handling this situation is to at least give me back the 190$ and I will ship back my composite cards since I am not representing your company anymore. The time I have waited for 5 months, I think it is fair to just give me the 190$ back that I gave you while waiting for this process to be done. Like I said, If I ship back the composite cards. You can then ship me back the 190$ I don't expect you to give me all the money back because the photographer took his time out to develop the pictures on the disk.      Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10925185, and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]