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Hawley Mountain Guest Ranch

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Hawley Mountain Guest Ranch Reviews (3)

I have been grooming animals for more than seven years, and have been a member of the Revdex.com since and have received only on complaint about my services.Ms [redacted] complaints that I inured her dog by clipping one nail to short and making the quick bleedBut in the process of grooming this can happen if the nails are not properly maintained and the quick grows out to the end of the nailNo amount of caution can prevent bleeding I regret not informing Ms [redacted] that I had clipped the one nail but since this is not a major issue or concern I feel she over reacting.In her second issues raising my prices, when I spoke with her the week before I explained that the price quoted was based on not seeing her dog and the price could vary from $to $ site unseenWe never spoke about the price, before doing her dog on the day of the groom until I requested paymentI explained that it cost of $was because her dog took more than 1/hours to groom I'm sorry that she feels that this is too much but as a Show Dog she normally would pay more, but my prices are based on the time I spend grooming the dogMy prices are below nation wide standards but reflect the prices in my city.As to the other issues she raises in the complaint, I feel they are overly exaggerated based on what really took place on the day of the groomMs [redacted] was contacted on Dec 1stand a full refund was given to herI believe that all issues have been resolved to her satisfaction

I have been grooming animals for more than seven years, and have been a member of the Revdex.com since and have received only on complaint about my services.Ms*** complaints that I inured her dog by clipping one nail to short and making the quick bleedBut in the process of grooming this
can happen if the nails are not properly maintained and the quick grows out to the end of the nailNo amount of caution can prevent bleeding.? I regret not informing Ms*** that I had clipped the one nail but since this is not a major issue or concern I feel she over reacting.In her second issues? raising my prices, when I spoke with her the week before I explained that the price quoted was based on not seeing her dog and the price could vary from $to $ site unseenWe never spoke about the price, ? before doing her dog on the day of the groom until I requested paymentI explained that it cost of $was because her dog took more than 1/hours to groom.? I'm sorry that she feels that this is too much but as a Show Dog she normally would pay more, but my prices are based on the time I spend grooming ? the dogMy prices are below nation wide standards but reflect the prices in my city.As to the other issues she raises in the complaint, ? I feel they are overly exaggerated based on what really took place on the day of the groomMs*** was contacted on Dec 1stand a full refund was given to herI believe that all issues have been resolved to her satisfaction.? ? ?

I have been grooming animals for more than seven years, and have been a member of the Revdex.com since 2012 and have received only on complaint about my services.Ms. [redacted] complaints that I inured her dog by clipping one nail to short and making the quick bleed. But in the normal process of grooming this...

can happen if the nails are not properly maintained and the quick grows out to the end of the nail. No amount of caution can prevent bleeding.  I regret not informing Ms. [redacted] that I had clipped the one nail but since this is not a major issue or concern I feel she over reacting.In her second issues  raising my prices, when I spoke with her the week before I explained that the price quoted was based on not seeing her dog and the price could vary from $45 to $ 55 site unseen. We never spoke about the price,  before doing her dog on the day of the groom until I requested payment. I explained that it cost of $55 was because her dog took more than 1 1/2 hours to groom.  I'm sorry that she feels that this is too much but as a Show Dog she normally would pay more, but my prices are based on the time I spend grooming  the dog. My prices are below nation wide standards but reflect the prices in my city.As to the other issues she raises in the complaint,  I feel they are overly exaggerated based on what really took place on the day of the groom. Ms. [redacted] was contacted on Dec 1st. and a full refund was given to her. I believe that all issues have been resolved to her satisfaction.

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