Hawthorn Recovery Services

Complaint: [redacted] I am rejecting this response because: The company did not address my accusations in any meaningful way.I am further SHOCKED to hear that this company accuses me of having FIVE accounts within my zone of personal responsibilityThis information is new, which simply reinforces my accusation that this company is engaging in unethical collection activity.I demand that this agency cease and desist in any further contact with meFurther letters or phone calls will result in a complaint filed with the State Attorney General of Missouri and the Federal Bureau of Investigation for violating applicable State and Federal laws governing the practices of collection Sincerely, [redacted]

Thank you for contacting us regarding the concerns expressed by the above consumer A thorough investigation of the file indicates letters were mailed to the consumer between October 3, and July 7, using the address provided by the creditorNo record of returned mail was received by our officeNo forwarding address was provided to our office As you are aware, compliance with Federal Regulations requires a data furnisher to report accuratelyThe account was accurately reported and cannot be removed unless the debt is sold or cancelled by the creditor and removed from our collection recordsWe will properly report any payments on the item in a timely manner Please let me know if you have any additional concerns

see attached

Complaint: [redacted]
I am rejecting this response because:
The company did not address my accusations in any meaningful way.I am further SHOCKED to hear that this company accuses me of having FIVE accounts within my zone of personal responsibility. This information is new, which simply...

reinforces my accusation that this company is engaging in unethical collection activity.I demand that this agency cease and desist in any further contact with me. Further letters or phone calls will result in a complaint filed with the State Attorney General of Missouri and the Federal Bureau of Investigation for violating applicable State and Federal laws governing the practices of collection.
Sincerely,
[redacted]

Thank you for contacting us regarding the concerns expressed by the above consumer.
A thorough investigation of the file indicates 17 letters were mailed to the consumer between October 3, 2011 and July 7, 2015 using the address provided by the creditor. No record of returned mail was received by...

our office. No forwarding address was provided to our office.
As you are aware, compliance with Federal Regulations requires a data furnisher to report accurately. The account was accurately reported and cannot be removed unless the debt is sold or cancelled by the creditor and removed from our collection records. We will properly report any payments on the item in a timely manner.
Please let me know if you have any additional concerns.