Hawthorn Suites

Review: My husband stayed at this facility for almost a months time while waiting for us (his family) to join him in the area. When I called and made a reservation with their reservation call center, I was told that if I booked at that time, I would lock in a rate of $79.20/night. When I asked the gentleman if that would be for the duration of my husband's stay he insured me that this was the case, so I went ahead and booked the room. At the end of my husband's staybe charged $79.20/night for the duration of my husband's stay. When my husband checked out and we received his detailed bill, it showed that we only received one night at $79.20 and each night after that was considerably higher in price, at times $127.20/night. When I called to have that issue addressed, I was repeatedly told that I would receive a call back which after over a week had gone by I received a call informing me that the issue had not yet been resolved. My husband called and talked to multiple people who told him that the notes on record for the call center did not show that we were quoted the price. In turn, I filed a dispute with my bank who, after attempting to gather information that I did not have (because I made the reservation over the phone and had no record of the proposed charges), denied my claim for insufficient documentation. This the point that we are at right now.Desired Settlement: I wish to have the difference in the price that we were quoted and the price that we charged refunded to us. I understand that taxes factor into that. After my figuring if being charged the same amount every night, as quoted plus tax, we should be in receipt of over $900.00 that we were overcharged at checkout.