Purchased a Battery from O'Reilly auto parts in Peoria AZ on 10/10/2016, this battery exploded while my vehicle was in motion and destroyed the engine of my car on 1/16/ O'Reilly did not take any responsibility Due to this incident my cost for auto repair has amounted to over $4,so far and continuing to growThe O'Reilly store manager directed me to their Customer service number; I called customer service XXX-XXX-XXXX and got the run around, never received an answer I called the district manager who automatically diagnosed the problem as my "car overheated" I don't think he listen at all when I provided the information from the dealership that states "battery acid all over the engine" My vehicle is a with only 22,miles, never had a problem until now I will never purchase anything from O'Reilly's again because they don't stand behind their quality or products
Purchased a Battery from O'Reilly auto parts in Peoria AZ on 10/10/2016, this battery exploded while my vehicle was in motion and destroyed the engine of my car on 1/16/2017. O'Reilly did not take any responsibility. Due to this incident my cost for auto repair has amounted to over $4,000.00 so far and continuing to grow. The O'Reilly store manager directed me to their Customer service number; I called customer service XXX-XXX-XXXX and got the run around, never received an answer. I called the district manager who automatically diagnosed the problem as my "car overheated" I don't think he listen at all when I provided the information from the dealership that states "battery acid all over the engine" My vehicle is a 2014 with only 22,000 miles, never had a problem until now. I will never purchase anything from O'Reilly's again because they don't stand behind their quality or products.
Purchased a Battery from O'Reilly auto parts in Peoria AZ on 10/10/2016, this battery exploded while my vehicle was in motion and destroyed the engine of my car on 1/16/ O'Reilly did not take any responsibility Due to this incident my cost for auto repair has amounted to over $4,so far and continuing to growThe O'Reilly store manager directed me to their Customer service number; I called customer service XXX-XXX-XXXX and got the run around, never received an answer I called the district manager who automatically diagnosed the problem as my "car overheated" I don't think he listen at all when I provided the information from the dealership that states "battery acid all over the engine" My vehicle is a with only 22,miles, never had a problem until now I will never purchase anything from O'Reilly's again because they don't stand behind their quality or products
Purchased a Battery from O'Reilly auto parts in Peoria AZ on 10/10/2016, this battery exploded while my vehicle was in motion and destroyed the engine of my car on 1/16/2017. O'Reilly did not take any responsibility. Due to this incident my cost for auto repair has amounted to over $4,000.00 so far and continuing to grow. The O'Reilly store manager directed me to their Customer service number; I called customer service XXX-XXX-XXXX and got the run around, never received an answer. I called the district manager who automatically diagnosed the problem as my "car overheated" I don't think he listen at all when I provided the information from the dealership that states "battery acid all over the engine" My vehicle is a 2014 with only 22,000 miles, never had a problem until now. I will never purchase anything from O'Reilly's again because they don't stand behind their quality or products.