Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]...
[redacted] The company responded to me, at last, thanks to you contacting them, and the complaint has been successfully resolved. Thank you for your help. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I never received an email from them on 8/**/2016!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
October **, 2016 Attention: Dispute Resolution Services Mediator This letter is in response to Complaint ID[redacted]from [redacted]. On 10/*/16, we sent the below email to [redacted] and also left a message on his voice mail. Thank you for reaching out and letting us know about the issues you were experiencing. Upon the further review of your account, we note that incentives for surveys [redacted], [redacted], [redacted] and [redacted] have been awarded and redeemed. For survey [redacted] there is no record of you having entered the survey, thus no incentive is owed for this survey. We do apologize for the inconvenience this has caused you. We understand you have spent a great deal of time participating in our surveys and we value your membership with us. We are issuing you a one-time $50 [redacted] prepaid code to [redacted]as a courtesy payment for partaking in these surveys. This incentive sent via email from [redacted], and should be received no later than 10/**/16. We recommend that you safe list this email address, to ensure it is delivered to your inbox. As a recommendation, we suggest to archive surveys completed and incentives redeemed to prevent any confusion in the future. We apologize for the inconvenience and misunderstanding this has caused you, and trust that this serves to resolve your complaint. If you have any questions please, call###-###-####or###-###-####. We greatly appreciate [redacted]’s participation in our surveys and wish to apologize for the delays and any confusion. To be clear, we are confident that [redacted] has received all incentives he is owed for his participation in the surveys noted. Those incentives have been redeemed and thus, we feel that he has been fully compensated here. Confirmation of our records support this - and as such we feel that we have awarded [redacted] with all incentives owed. In addition, in order to accommodate him and show our appreciation for his participation, we have made the one-time issuance of an additional $50 incentive. In doing so, and in confirming that [redacted] has been awarded all incentives he is owed, we feel strongly that there is no further action necessary on our end to resolve this complaint. That said, if you feel otherwise, please do let us know and we will be happy to work further to resolve. If we do not hear anything further we will deem this matter closed. Thank you. Regards, [redacted]Nielsen
[redacted]
This letter is in response to Complaint ID [redacted] from [redacted].Our records show that [redacted] has...
been credited for all HIpoints that are due to him. We show that we are responding to his emails and make sure that if he is owed points they are added to his accounts if necessary. For any issues, he should continue to contact the HelpDesk as he has been doing. We do our best to respond to all emails in a timely manner. If there were any other surveys for which [redacted] believes he did not receive the applicable HIpoints, he can send an email to the helpdesk and we'd be happy to investigate further. We greatly appreciate [redacted]s participation in our surveys and wish to apologize for the delays and any confusion. Please let me know if additional information is required to resolve this complaint.Sincerely, [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted] This letter is in response to Complaint ID [redacted] from [redacted].On June *, 2015, we investigated this...
issue further, and resent [redacted] her $10 [redacted] eCode. Please let me know if additional information is required to resolve this complaint.
[redacted] This letter is in response to Complaint ID [redacted] from [redacted]. On June **, 2015, We tried reaching [redacted] by telephone, but we were unable to leave a...
voicemail to give him an update. On July **, 2015, we were able to locate [redacted]'s $40 honorarium that was missing, and have re-sent it to his e-mail address. Please let me know if additional information is required to resolve this complaint. Sincerely, [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] I have received a response today from the company and at this...
This letter is in response to Complaint ID [redacted] from [redacted]. [redacted] expressed he had trouble redeeming his HIpoints for reward using his DOB. We contacted [redacted] on 8/** asking for additional information to verify is date of birth. On 8/** we verified his information and to...
let him know to use 4/1953 to redeem. Including, for any future redemptions. Please let me know if additional information is required to resolve this complaint.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]...
[redacted] The company responded to me, at last, thanks to you contacting them, and the complaint has been successfully resolved. Thank you for your help. [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I never received an email from them on 8/**/2016!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
October **, 2016 Attention: Dispute Resolution Services Mediator This letter is in response to Complaint ID[redacted]from [redacted]. On 10/*/16, we sent the below email to [redacted] and also left a message on his voice mail. Thank you for reaching out and letting us know about the issues you were experiencing. Upon the further review of your account, we note that incentives for surveys [redacted], [redacted], [redacted] and [redacted] have been awarded and redeemed. For survey [redacted] there is no record of you having entered the survey, thus no incentive is owed for this survey. We do apologize for the inconvenience this has caused you. We understand you have spent a great deal of time participating in our surveys and we value your membership with us. We are issuing you a one-time $50 [redacted] prepaid code to [redacted]as a courtesy payment for partaking in these surveys. This incentive sent via email from [redacted], and should be received no later than 10/**/16. We recommend that you safe list this email address, to ensure it is delivered to your inbox. As a recommendation, we suggest to archive surveys completed and incentives redeemed to prevent any confusion in the future. We apologize for the inconvenience and misunderstanding this has caused you, and trust that this serves to resolve your complaint. If you have any questions please, call###-###-####or###-###-####. We greatly appreciate [redacted]’s participation in our surveys and wish to apologize for the delays and any confusion. To be clear, we are confident that [redacted] has received all incentives he is owed for his participation in the surveys noted. Those incentives have been redeemed and thus, we feel that he has been fully compensated here. Confirmation of our records support this - and as such we feel that we have awarded [redacted] with all incentives owed. In addition, in order to accommodate him and show our appreciation for his participation, we have made the one-time issuance of an additional $50 incentive. In doing so, and in confirming that [redacted] has been awarded all incentives he is owed, we feel strongly that there is no further action necessary on our end to resolve this complaint. That said, if you feel otherwise, please do let us know and we will be happy to work further to resolve. If we do not hear anything further we will deem this matter closed. Thank you. Regards, [redacted]Nielsen
[redacted]
[redacted]
This letter is in response to Complaint ID [redacted] from [redacted].Our records show that [redacted] has...
been credited for all HIpoints that are due to him. We show that we are responding to his emails and make sure that if he is owed points they are added to his accounts if necessary. For any issues, he should continue to contact the HelpDesk as he has been doing. We do our best to respond to all emails in a timely manner. If there were any other surveys for which [redacted] believes he did not receive the applicable HIpoints, he can send an email to the helpdesk and we'd be happy to investigate further. We greatly appreciate [redacted]s participation in our surveys and wish to apologize for the delays and any confusion. Please let me know if additional information is required to resolve this complaint.Sincerely, [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted] This letter is in response to Complaint ID [redacted] from [redacted].On June *, 2015, we investigated this...
issue further, and resent [redacted] her $10 [redacted] eCode. Please let me know if additional information is required to resolve this complaint.
[redacted]
[redacted] This letter is in response to Complaint ID [redacted] from [redacted]. On June **, 2015, We tried reaching [redacted] by telephone, but we were unable to leave a...
voicemail to give him an update. On July **, 2015, we were able to locate [redacted]'s $40 honorarium that was missing, and have re-sent it to his e-mail address. Please let me know if additional information is required to resolve this complaint. Sincerely, [redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted] I have received a response today from the company and at this...
time I wish to delete my complaint.
This letter is in response to Complaint ID [redacted] from [redacted]. [redacted] expressed he had trouble redeeming his HIpoints for reward using his DOB. We contacted [redacted] on 8/** asking for additional information to verify is date of birth. On 8/** we verified his information and to...
let him know to use 4/1953 to redeem. Including, for any future redemptions. Please let me know if additional information is required to resolve this complaint.