Hayes Janitorial Services LLC

Thank you for the offer to have a mediator assigned to this case, but at this time I do not wish to pursue this optionI merely wish for MrS [redacted] to read my rejection response.- C [redacted] R [redacted]

Revdex.com:
Thank you for the offer to have my complaint hear by Mediation, but at this time I do not wish to pursue this option
Regards,
C*** R***

I would like to see full part numbers in regards to the parts list on the estimate I believe there could be some money saved here if the parts were purchased direct onlineFor example I did some searching for one of the parts a dometic A/C that is listed in the estimate for I found one for 625$ including the shippingOf course this is an example I am no way implying the said model is for his RV it all depends on the part number and BTU of the currently used unit but its something that struck me as odd that it was so expensive due to me having anxiety constantly worrying about this mistake I made and how much money I am losing and potentially losing my entire business my family's only way of income at this time and searching RV electrical parts trying to figure up in my head how much is to be lost.http://***http://*** Magic Chef Microwave 79$ Free Shippinghttps://***It could be less money to make C*** whole than the estimate given if the parts are purchased directly and MrC*** performs the labor and to save $in labor charges C*** can remove and replace the microwave after acquiring the microwaveIf disposal of the old microwave is an issue I can take care of that some places charge to dispose certain items but in C*** county it is free to take a microwave to the landfill so I have no problem taking care of that.The laptop charger in question should be designed to run on either 120v or 240v attached to the links are photos of an ASUS K53E power adapter and you can zoom in and see that the incoming voltage is rated at 100-240v I will not pay for the laptop if the charger is designed to operate under the voltage range that is within the voltage range that was supplied to the RVUnless there is anything special about the specific charger that it is not designed to operate within the range of 100v-240v which 95% of Laptop chargers are designed that way to work both in Europe and the US http://*** https://***I have no Problem paying for the drill charger, The Dometic A/C, The Magic Chef, anything that Improper voltage caused to be damagedI don't know exactly why it would need to be amended as this is an agreement between me and him because its something I stated to him in person several times, also on the phone, and in my first reply on here that I am willing to pay for any damages caused by Improper voltage I do not have the funds to pay all at one time but I am willing to pay installments until the repairs are paid in fullI get this reply that its not accepted by the customer I'm confused when I clearly said I am willing to pay for thisThe hole in wall was my fault I did make it big enough that it can be seen even with the box cover on by pulling the wires through at an angle and C*** was actually there holding the wire when that happened so I have no problem for adding to pay someone to patch the drywall by the corner of the breaker box, it will be a simple fix with drywall tape, plaster (mud) and sanding.As for my business saying insured or not insured will not change the fact of the matter hereThere was a mistake made by me and I am willing to pay to correct it there should be nothing furtherAnything further would not be necessaryI have accepted my responsibility to pay for the damages caused and have repeatedly stated as such any further actions would be only to hurt me as an individual and this type of behavior would be bullying as I am down already (money to be lost and reputation loss as this is public complaint due to the one mistake I have made since being in business) you would be choosing to kick me even though I'm telling you over and over I'm willing to pay for the damages caused by improper voltage and you will be made whole for damages caused by improper voltageAlso my saying insured or not saying insured would not have changed the fact that I was hired from C*** via Google ADS from an ad that says nothing about insurance and upon giving a price and Appointment time over the phone call I was hired for his electrical projectSouth Carolina does not require residential electrical contractors to be insuredAlthough after this I know mistakes can be made and will be costly so I will need to purchase insurance after acquiring the funds to do so to cover any mistakes I may make in the future I will pay more attention to details in the future and hopefully I wont need to use it

"Being made whole" includes my additional items that were destroyed by MrS***

Ms***:As I have stated before, the RV refrigerator is literally a part of my RV as much as the microwave or the air conditionerIt is not a separate itemAs he himself noted, MrS*** said that he would pay for the damages caused by his mistake. My original statement indicated that I wished to be made whole. As a legal definition, to be "made whole" means to be left in the same condition as I was before the damage caused by MrS*** occurred. Accordingly, I think that my request that not only the refrigerator, which may or may not be damaged and was left out of the estimation because there was no way independently to assess it until it has run for eight hours, which is obviously impossible at this juncture, but also the elements that that were plugged in at the time in the RV, the charger and the laptop, which were damaged beyond repair, are part of my reasonable damages. We have an estimate for the damages that do not include these, since they have to be independently assessed, and the noted estimated damage which cannot include the refrigerator for the reasons stated above, is necessarily incomplete. Because my original statement included my intent to be "made whole" for all damages, I do not agree that I am amending it in any way by including them. These do not constitute additional damages. Should you require further clarification of the term to "be made whole," I would invite you to speak to my father, who has been practicing law in G*** for more than years.As you will notice, the receipt that I got from the RV repairman says that it is an ESTIMATION of repairs. That description is included on the actual ticket. This list is non-conclusive because there is no way it can be conclusive given the nature of the incidentWe simply have no method of determining the extent of damages that were done to the RV until we have the central electrical console repaired.MrS*** has stated that he is willing to pay for "...any damages caused by improper voltage." The laptop, charger, and possibly my refrigerator are parts of those damages. I am confused by what you describe as "third party evidence," since anything except direct testimony by the individuals directly involved would be evidence from third parties. Since I am not an electrical engineer and am unable to provide an accurate estimate of what repairs would cost, I am relying on the assessment by MrC***, whom I paid $to assess the damages, in addition to the testimony of a retired electrical engineer who spoke directly to MrS*** on the telephone the next day in my presence and predicted at the time, based on what MrS*** relayed to him, that the electrical system of my RV was essentially melted and other items that were plugged in at the time were likely to have been destroyed. If you do not consider such assessments necessary, I am confused about how to go about reaching a fair settlement of this matter.I look forward to your unbiased and sufficiently informed reassessment of this matter. I would particularly appreciate your answering my former question about the reason why I cannot amend a complaint, since, as I have explained above, it will be necessary for me to do so once a full assessment has been made possible. So far I have not received a response to my inquiry. As previously noted, however, I do not in any way consider the need to include the damage to my laptop and my battery charger to be an amendment of my original claim. - C*** R***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.] Mr. S[redacted]'s reaction here is unsatisfactory. He does not even mention here that he represented himself as insured, and is in fact not. Mr. S[redacted] has not only robbed me of my RV through his incompetence/carelessness, he has also robbed me of my time. Of course he will pay me back, because if he even attempts to renege on paying me back, I will pursue any means available to me to make sure that I am made whole. Mr. S[redacted] WILL pay me back. He has to; and I'm sure that he knows it.As for assessing the damages, I have a report from a RV repairman named [redacted]. He details that the damages rendered to my RV's internal systems are $1966.22, which includes the labor it would take to repair the items that have been destroyed by Mr. S[redacted]'s carelessness. The other items that were destroyed by being plugged into my RV include an Asus K53E laptop with an i5 processor which I bought for $250, and a DeWalt DCB107 battery charger priced at $40.23. We are not sure if the refrigerator was destroyed or not, but if it was that will hike the price up considerably. All of the damages that we have been able to as so far come to $2256.46. I have not found out what it will cost to repair the hole that Mr. S[redacted] tore in my wall, did not mention, and did not repair. I am dubious about Mr. S[redacted] mentioning that he thinks I am a good person. It seems to me that he is attempting to ingratiate himself in order to gain sympathy. I do not trust Mr. S[redacted], as I have no reason to. I learned everything I need to know about Mr. S[redacted]'s character when he fraudulently represented himself as insured, ripped off the signs on his truck saying he was insured, and tore a hole in my wall and did not even mention it or attempt to repair it.Here is a link to the battery charger that Mr. S[redacted] destroyed. https://[redacted]
 
Regards,
C[redacted]

I made the mistake of hooking up the receptacle for the RV to 220v I am not denying that I done that and I am willing to pay for any damages caused by improper voltage. Customer stated someone will assess the damage caused by the improper voltage and let me know how much it will be to repair the rv....

Although I do not have the money to pay for this right away I am willing to pay monthly until the total cost of repairs is paid in full. I would like to see a diagnoses report from the master electrician and parts list with pricing included. I am very hurt by this mistake at heart I feel that C[redacted] is a good person I really never meant to cause him any pain. I realize that he put his heart and soul into getting the rv getting it ready to live in only to have electrical equiment fry after the receptacle being wired to the wrong voltage. I've never made a mistake like this and I will learn from this that is for sure. I hope that after the RV is fixed that C[redacted] will feel better about everything.

Ms. [redacted]:I cannot provide video or photographic evidence of these items being plugged into my RV prior Mr. S[redacted] destroying them. Even if I did, it would be highly suspect as A: why was I taking pictures of the items being plugged in, B: showing photographic evidence would be suspect due to the fact that such photographs could easily be staged. The burden of proof that you are suggesting that I show you is not only unlikely to be in my possession, it is also unlikely to be a proof of anything. I did write up a complaint about what happened dated about two weeks ago on [redacted]. These posts show the extent of the damages that Mr. S[redacted] has wrought, including damages to my laptop and my drill charger. I urge you to notice that these write-ups are not edited. I mention power tools, but the only thing that was substantively damaged was the drill charger since it was turned on and charging at the time. The same is true of my laptop. The battery to the PSP that I thought was destroyed was easily replaced (I had a spare), so I did not include it in my write up. Note: that my screen-name online is "[redacted]"https://[redacted]https://[redacted]As for the refrigerator, we do not know if it is destroyed or not. If you will read my complaint, I state that it will have to be assessed. I can assure you, once again, that it was plugged in due to it being bolted into the actual RV. We do not know what the damages are because it would take 8 hours of it being plugged in for us to assess whether or not it was working correctly. I do not currently posses the ability to run power to my RV because of Mr. S[redacted]. I believe I can get Mr. W[redacted] C[redacted] to corroborate what I am saying. Here is a video that I posted showing the other damages that Mr. S[redacted] rendered to my property: https:[redacted]Ms. [redacted], I am also asking for you to show me where there is an agreement, a terms of service, or a rule in a rule book that states whether or not I can amend an initial complaint. Not being allowed to do so was not made clear to me upon initially submitting what happened. I am asking for an instance where the Revdex.com states that this is standard operational procedure in writing. Otherwise, I feel like the enforcement of this guideline meets the definitions of arbitrary and/or capricious.

Is it possible to amend the initial complaint? I was not aware that I had to send out the totality of my grievances with a business in my initial complaint. If so, I would like to amend it to include damages done to the items that were destroyed, repair to my wall,  as well as Mr. S[redacted] formally acknowledging that he fraudulently represented himself as insured. If this isn't the case, I will be pursuing legal action against Mr. S[redacted]. Attached is proof that he fraudulently represented himself as insured on his website dated 7/14/17.

Thank you for the offer to have a mediator assigned to this case, but at this time I do not wish to pursue this option. I merely wish for Mr. S[redacted] to read my rejection response.- C[redacted]

I am writing to inform you that Mr. S[redacted] of Bumblebee of Residential Electrical Services has paid off the majority of what he owes me for destroying my RV. I doubt that you have any power to remove the complaint I made against him, but I have been made partially whole from his fraudulent actions. Please let the review reflect that if it is within your power. Thanks,Chris Rutledge

Mr. S[redacted]:Your
offer to decide for yourself which damages you will pay and in what amount is
rejected.  I expect you to pay the full
amount assessed by Mr. C[redacted], in addition to the damages rendered to my home and
my property caused by your negligent workmanship and your installation of
incorrect voltage.
The
list I supplied was created by Mr. C[redacted] at your request with the specific item
numbers in mind. He looked them up and then tallied them in his van after he
assessed the damages that you rendered to my property. So far, I have received
no reimbursement from you for this additional trouble or expense.  I have no intention either of hiring someone
else for further assessment without your paying for these services in advance or
of all**ing you to select cut-rate parts that may or may not work.  To be frank, my interactions with you do not
encourage me to have confidence that your assessment would be either fair or
accurate.  I have no reason to all** you
to do more damage to me than you have already done.
If you
have any questions about why this may be so, you have only to consider the way
you have behaved since doing the damage. 
You put a hole in my wall without **ning responsibility,  and are n** trying to excuse yourself for not
saying anything about it at the time by claiming that I was aware of your doing
so, which I emphatically was not.  Since
you made a point of not mentioning it, evidently hoping I would not bring it up
either, I assumed that it was something that was already there and had been
covered by the surroundings of the box. 
It was not until you replaced the box that I learned that you were
simply not mentioning the damage that you caused.
My
concerns were increased when you tried to involve me in insurance fraud, in
which I declined to participate.  Although
I am not a lawyer, I have enough sense not to involve myself in what seemed to
me potentially to be a criminal matter.  I
have a dated screen shot of your website in which you represented yourself as
insured, a claim you later deleted.  When
you told me you were not insured, you stated that you would get insurance and
asked me to post-date my claim against you until the insurance company which
you planned to defraud with this action was covering you.  Obviously, I declined to do so.  Should I choose to act as a whistle bl**er
regarding this, there would be serious consequences for you.   Further, your actions in running to your truck
and removing your business signage from it indicate the lengths to which you
are willing to go to avoid your responsibilities.  That I have not taken action about either of
these matters yet does not mean that I am not aware of their consequences to
you should I bring them up. 
In
light of these circumstances, I am particularly offended that your reaction has
been to  try to make people feel sorry
for you by bringing up your children, painting yourself someh** as a victim,
and describing me as a bully rather than dealing with the situation as a
professional adult.  This behavior is
highly offensive to me both on a personal level and in light of the
circumstances.   You are the one who has
caused harm to me.   So far, all you have
done to address the situation is to ask me to go to more and more trouble and
expense beyond what you have already caused. 
With every day that goes by, you are damaging me further.
As to
your claim that I am someh** a bully, you may rest assured that if I were
bullying you, you would kn** it.   I am
not. There is a difference between bullying you and holding you
accountable.   I find your statements completely unworthy of
anyone with a shred of integrity.  What
you are doing is called victim blaming, and it speaks further to the lack of
integrity with which you have responded to this situation.  I insist that you stop trying to find ways to
avoid your obligations to me and begin actually to fulfill them.  
If you
had been insured, as you said you were on your website, it is likely that I
would already have been paid in full for the damages you caused.   In my experience with you, I have learned
the error of my ways in hiring people who are under-qualified or incompetent to
do work that should be done by a licensed and insured professional. I am not an
RV repairman. I will not be personally removing the micr**ave and recycling it
because that is the job of an RV repairman. As to your coming to my home to
remove various items, that is completely unacceptable on its face.  I have no reason to trust you or to all** you
to approach my property again.  Consider yourself to have been placed on
trespass notice.
The
laptop is no longer accepting a charge after it was plugged into the starboard
outlet next to the sleeping canopy of my RV. If you need documentation of this,
I can supply it by retaining an electrical engineer to assess it at your
expense. Since you have yet to reimburse me for my payment to Mr. C[redacted], I will
require payment from you in advance at the engineer's hourly rate for his
assessment.   If you choose not to pay for this evaluation,
I will expect full reimbursement from you for the damage to my laptop.  Further, if the refrigerator in my RV is
non-operational, I will also be including that in your billing. I suggest that
you set aside some funds to pay for it if Mr. C[redacted] deems it to be
unsalvageable.  I also expect you to pay
the cost of materials and labor in fixing the damage you rendered to my wall.
I would
suggest that the best way for you to resolve this matter, since you are uninsured,
is to take out a loan and pay me back in full within fifteen days. I am weary of spending even more time,
trouble, and aggravation on trying to get you to fix a situation in which you
have victimized me with no justification. 
Should
you be unable to secure a loan during the fifteen days I have all**ed, be
prepared to supply verification of multiple attempts before requesting any
extended payment arrangements.  If I do
not receive full  payment or agree to an arrangement for your making
payments which will only be done after you have supplied me with satisfactory
proof that you have made a reasonable number of good-faith efforts to obtain a
loan, my attorney will prepare a notarized contract laying out terms for
payment in full within a specific, reasonable period of time.  Should you fail to pay me in full within the
15 days and we do not otherwise reach an agreement regarding a contract laying
out the terms for payment, I am prepared to leverage the foll**ing sanctions
against you in this order:
                * Making
an official complaint against your business with the South Carolina Office of     Investigations and Enforcement
                *
Making an official complaint against your license with the state of South
Carolina
                *Mentioning
in both complaints your fraudulent behavior regarding insurance; which will put
   me in the position of a whistle blower
and might well subject you to further penalties, as   well as being likely to effectively prevent you from obtaining
insurance from any agency in the         future
                *
Posting negative reviews of your business on more than twenty different
sites.  In this regard,              please note that I have worked with
computer applications for a considerable amount of time
                *
Mounting a negative advertising campaign against your business, including a
website that        counters yours which
details your fraudulent behavior and the damages that you've rendered. I              will utilize search engine
optimization techniques to make sure that this website is prominently fixated against yours.  
                * Suing
you for damages
                *
Subpoenaing your business records, tax information, and change-logs to your
website that will             corroborate
your attempts to cover your previous fraudulent claims.
                * Suing
you for fraud
                * Suing
you for cost of litigation, including the billing of my lawyer at his hourly
rate of  $250.00
I
expect your payment of $2,256.46  within
fifteen (15) business days, Mr. S[redacted].   If you expect to operate as a professional, it
is time for you to accept responsibility for yourself and your actions and
begin behaving as one.  I reserve the
right to bill you further if more damages are found, but if this has not
occurred by the time of your payment I will sign a receipt that indicates that
your obligation to me is fully satisfied. 
 If you fail to pay me the
full  amount by August 29, 2017, or,
failing this, to agree with me on a satisfactory payment contract, I will begin
the sequence of penalties previously described to you without further notice.
- C[redacted]