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Hayford Ford

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Hayford Ford Reviews (1)

Response received via mail to Revdex.com -- scan is attached (including copies of relevant purchase documentation).Text of accompanying letter reads as follows:"Re: Case #***: *** ***Thank you for the letter addressing Mr ***' complaint.On the date in which Mr *** purchased the Ford Edge
it was advertised at $30,670, after $Auto Show Rebates, and $Retail Customer Cash rebateAll three of the rebates were disclosed in the vehicle description which I have included (Attachment 1).In lieu of the total of $in rebates, Ford also offered 1.9% interestBased on the amount financed and other factors, we determined that forgoing the rebates and taking the 1.9% was the least expensive for Mr *** to purchase the vehicleI have attached the rebates that were available on the date the vehicle was purchased (Attachment 2).Attachment is the log from our online pricing toolThis automatically updates rebates and gives us one place we can adjust our pricing going to all our online advertisements (Hayfordford.com, Cars.com, Autotrader.com, Carsoup.com, etc....) The lowest price that was posted on the Edge Mr *** purchased was the $30,670, including the $1,in rebates that were replaced with the 1.9% financing.Attachment is the worksheet we presented to Mr *** when he came to the storeIt states our selling price, lists out the rebates and his tradeTo the left of the rebates states the low interest rates that were available instead of the $1,in rebates.Attachment is the front page of the online credit application Mr *** filled out before coming into the storeOn the online application, he stated the price of the vehicle was $30,676.Attachment is a copy of the purchase agreement for the Edge Mr *** purchased.I think there may have been some confusion on the option of the $1,in rebates or the 1.9% for monthsI hope some of the attachments will be able to clear that upI will be out of the office until next week, at that point I will follow up with Mr ***I will also send him a copy of this letter.Thank you for your time,Patrick ***General Sales Manager"

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Address: 1330 301st Ave NE, Isanti, Minnesota, United States, 55040-6128

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