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Hayley Lynne Does Hair

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Hayley Lynne Does Hair Reviews (2)

I totally refute this stylist's statement. At no time did I ask for white highlights and at no time did she indicate my requested highlights weren't achievable. She obviously is trying to cover up her sub-standard skills. And the no refund sign? Never saw it. If it's there now, it was posted after my service. I actually did come home to look at my hair, not sure I was seeing it clearly in the salon. It looked horrible, a sick orange color. At that point I contacted the stylist and asked for her to repair the damage. She agreed, but I had to drive back immediately, another minutes. I wasted my entire day on this treatment and didn't get anything that I had requested. People like this should not be in business and I hope others see this post

As discussed at this clients previous haircut appointment 2 weeks prior, She stated she wanted to “start” going lighter and knew it may be a process. When she arrived at the color appointment 2 weeks later she had a picture of a Balayage Blonde. I? thought we had already discussed that she may...

not lift up to white blond after 20 years of coloring her hair black with “non professional”color. Often lightener can break thru darker tones to lighten which it did as you can see in pictures, However she wanted it to be white and it just didn't do that. My intention was never to keep her hair "orangey". As I? spoke to her about the color only lifting to the “red tone” and told her what her options were. She decided to leave it how it was. Not my decision,then she contacted me when she got home. I? asked her to come back, where I? spent my time and money to “re color” her hair. She left saying she liked it! She then texted and harassed me at 2 O’Clock in the morning that she wanted a refund. Unfortunately I am unable to do that. I am an independent stylist who pays for each minute I? am at the salon and each product I? use. She payed for product, time and my skill. I? am very sorry her hair didn’t end up the way she wanted. However it is no fault by me. Another stylist will not have a different result. As I? told her, I? could keep doing it but the result will be the same. She will need to wait over time keeping it on the lighter side and eventually she can be blond, She is on her way to getting it the way she wants it and it would be the only way unless she wants to go back dark. I offered her the next appointment for free and she declined. As you can see in her photo she is much lighter and a very pretty color. I have attached a picture of her before we colored it, taken at my station. Where I do have signs posted that I do not give refunds.I? wish her the best of Luck and Hopefully she will eventually get her hair how she desires!

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Address: 4210 E Baseline Rd, Mesa, Arizona, United States, 85206-4417

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