Hayner Plumbing, Heating, & Excavating

As to the allegation that the A/C unit was not wired correctly The electrician installed the breaker in the off position My employee corrected to the on position.As to the allegation that the water spigot was not turned on We were never informed there was a problem with the spigot.As to the allegation regarding the occupancy permit This was not due to anything done or not done by our company The General Contractor and gas company were responsible for this The General Contractor paid for her hotel stay for the week.AS to the allegation regarding the furnace problem: She has not numerous calls to us about her furnace I sent my employee to check on the noise she reported Our employee found that the filter was completely clogged He changed the filter and said the noise stopped By this time the furnace was one year old Filters are not covered under any warranties I did send her an invoice for replacing the filter She sent money for filter on ( I still have her uncashed check.As to the allegation regarding the filter system installed upside down This unit was built for an upflow OR downflow furnace It was installed properly.This house is a Habitat for Humanity house I feel Mrs [redacted] is overly demanding on the complaints she has filed She has no real basis for all her accusations If there still a noise in the furnace I ill be glad to try to resolve this issue

Thank you for stating as suchHowever, the bulk of my complaint was that I made numerous calls starting in October of and a contractor (John) finally came to my house in January of 2016, after my one year labor warranty was up in December of and therefore, got charged for the labor service.I want to ensure that I'm not going to get charged labor or material costsAnd would appreciate the scheduler to contact me as I would rather not have a repeat.Personally, I would like to see this ending in a positive, professional manner as my intention was never to have to contact Revdex.com; but as a customer, I felt no other choiceThought that should be stated