Hays Fabrication and Welding, Inc.

I have spoken to Mr. Chmielewski  (3/22) and am going to his house on Monday 3/27 to measure for a new cabinet door and order at no charge.

We regret Mr. [redacted] experience with The JAE  Company.  It is not our intent to have a customer without a cabinet door in their kitchen for an extended period of time.  The most recent situation involved the consumer's desire to replace an existing cabinet door from 2012....

 According to his records we came out to measure for the cabinet door replacement in October of 2016 but failed to actually order the replacement part.  We want to make this right for the homeowner and am willing to replace the cabinet door at no charge.  We will reach out to him and ask permission to visit his home to remeasure and order the cabinet door and install at no charge.  In closing we respectfully regret his experience and desire to make it right given the opportunity. Thank you.