At this time, I have been contacted directly by Rapid Realty NYC regarding complaint ID [redacted] , however, my complaint has NOT been resolved because: The broker, Johnny C***, once again was very unprofessionalHe did not try to resolve the issueHe called me just to call me a liar and that "karma" would get meI have a receipt from him stating that the deposit would be returned if I were to not be approved for the apartmentOur deposit was five hundred dollars-- I told the broker that I could understand if $was kept for the credit check but I did expect the rest of the money, a total of $400, returnedHowever, he yelled at me and berated me for a half hour over the phone, speaking over me, and barely let me get a word in edgewiseUnfortunately, speaking to him did not resolve anything and I do not expect any further conversation with him will prove otherwise.I did try to get in touch with their corporate officeSomeone responded to an email of mine which I sent on October ***I was told they would get in touch with him-- this was before MrC [redacted] contacted meHowever, I have not heard from them since October [redacted] which was the last day of email correspondence with Rapid Realty.Any further assistance from Revdex.com would be very much appreciatedThank you!Sincerely, [redacted]
At this time, I have been contacted directly by Rapid Realty NYC regarding complaint ID [redacted] , however, my complaint has NOT been resolved because: The broker, Johnny C***, once again was very unprofessionalHe did not try to resolve the issueHe called me just to call me a liar and that "karma" would get meI have a receipt from him stating that the deposit would be returned if I were to not be approved for the apartmentOur deposit was five hundred dollars-- I told the broker that I could understand if $was kept for the credit check but I did expect the rest of the money, a total of $400, returnedHowever, he yelled at me and berated me for a half hour over the phone, speaking over me, and barely let me get a word in edgewiseUnfortunately, speaking to him did not resolve anything and I do not expect any further conversation with him will prove otherwise.I did try to get in touch with their corporate officeSomeone responded to an email of mine which I sent on October ***I was told they would get in touch with him-- this was before MrC [redacted] contacted meHowever, I have not heard from them since October [redacted] which was the last day of email correspondence with Rapid Realty.Any further assistance from Revdex.com would be very much appreciatedThank you!Sincerely, [redacted]