HB Laundry Express

The customer requested her clothes not to be driedThe attendant did as instructedAfter days we called the customer asking her to pick up her clothes and made her aware that wet t-shirts would smell if not properly dried (since there were so many she asked to not be dried) [redacted] came to pick up her clothes and after smelling them, yelled and in a rude manner demanding that her wet clothes be washed againShe told me that she went away and couldn't come to get them soonerSince she was quite disrespectful and did not acknowledge that it was her mistake to leave wet clothes in the store for an extended time we decided not to serve her anymore as to no longer be responsible for her clothes anymore

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
If the clothes were hung properly and not so close together they would have been dry instead of still being wet and smellingT-shirts do not take days to dry if hung properlyWhen I picked them up I did admit to leaving them too longThey are not admitting they are wrong for hanging them too close togetherThat is why they didn't dry and why they smelledI asked them not to put my shirts in the dryer because they shrink them as they have in the pastI was not disrespectful until they refused to do anythingWe were both wrong and I'd like something doneThey didn't hang them correctly and I took days to pick them up.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

The customer requested her clothes not to be dried. The attendant did as instructed. After 3 days we called the customer asking her to pick up her clothes and made her aware that wet t-shirts would smell if not properly dried (since there were so many she asked to not be dried). [redacted] came...

to pick up her clothes and after smelling them, yelled and in a rude manner demanding that her wet clothes be washed again. She told me that she went away and couldn't come to get them sooner. Since she was quite disrespectful and did not acknowledge that it was her mistake to leave wet clothes in the store for an extended time we decided not to serve her anymore as to no longer be responsible for her clothes anymore.