Tell us why hereWe believe there was a miscommunication between this customer and our staff concerning exactly what we were going to do to his instrument, and what the customer thought should be doneWe would have liked to have been told that there was a problem after the instrument was returned to him so we would have had an opportunity to correct any issues before the customer tried to solve them on his ownWhile not admitting any wrongdoing on our part, we strive to keep our customers satisfiedAs a result, we will gladly refund the customer the $as he requested(check #***)
Tell us why hereWe believe there was a miscommunication between this customer and our staff concerning exactly what we were going to do to his instrument, and what the customer thought should be doneWe would have liked to have been told that there was a problem after the instrument was returned to him so we would have had an opportunity to correct any issues before the customer tried to solve them on his ownWhile not admitting any wrongdoing on our part, we strive to keep our customers satisfiedAs a result, we will gladly refund the customer the $as he requested(check #***)