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HBK Stoneworks

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HBK Stoneworks Reviews (2)

This job was installed on may 4th. We have multiple photos and messages from [redacted] showing that she loved her countertops. We were paid for the job and were even approached to do work for her afterwards. Her issues were brought to my attention nov 3 which is 6 months later. We do not have a...

lifetime garuntee. Had there been an issue [redacted] should have spoken up much sooner. Normally we would do everything in our power to keep our customer happy. In this case we will not. [redacted]'s review was not deleted. She was banned from our page when she decided to steal 10's of thousands of dollars from her deceased sons wife to which I am a part of the legal process which goes to court later this month. She has bashed my company on social media and has gone as far as having her friends leave negative reviews which we have never done work for. All information has been given to my attorney. It's defamation of character and we will not help a person like [redacted] ever. My companies past and client reviews speak for themselves. This is none other than an attempt of someone pulling at strings that is riding a sinking ship.Ben

To the Case # [redacted] my response and pictures are attached to this email. Also Mr. K[redacted] used his response to defame me on Facebook through his family.Fact is the legal case with my former daughter in law has nothing to do with the bad job he did.He even accused me of damaging it myself, which is impossible cause I coudn't move the ends of the 2 slabs that don't meet.The pictures speak for them self.As of right now, I want the money that it takes to get it fixed by a proffesional.[redacted]First, I would like to say, that it is a defamation to say that I have STOLEN money from my former daughter in law and I will take further steps to this, especially since MR. K[redacted] provided this to his friends and family to have it put on social media. See attached screenshots from 12/06/2017!It shows how much of a business mean Mr. K[redacted] is, he can’t separate private from business.Also, the fact that I am in a legal issue with my former daughter in law, which chooses to spread lies, has nothing to do with the fact, that Mr. K[redacted] did a horrible Job on my countertop. See pictures attachedAnother fact that’s wrong is that I have brought it to his attention on the 3rd of November. See attached screenshots!It is true that I liked it the first day it was installed, even though MR. K[redacted] lied about the fact where the seam could be, I asked for the seam to be at the drop-in countertop, which he told me it wasn’t possible.The measurements he took ahead of the job did not match the install, cause he had to cut out drywall during the install to make it work. Working with professionals on our next job I found out, that the seam should have been there where I wanted it in the first place and that the seam should have been colored in in the countertop color, also he should have cut the countertop instead of my drywall. Also, the ends don’t meet where the 2 slaps meet. I had to buy a cutting board to put over the seam, so it is not as noticeable. This is not what I wanted after paying $2000 for a countertop. I did not ask for a lifetime guarantee, but I think a couple of month should not be an issue, considering the fact, that I then had professional advice. See attached screenshot!Another issue is my invoice, that he refuses to send to me, but I would guess that’s because he wanted the check to be made out to Ben K[redacted] instead of HBK.I posted him a bad review, because he wouldn’t respond to me, he deleted it, so I reposted it, then he took down his reviews. See screenshots attached!I am not banned from his Facebook page. See attached screenshot from today!I have no knowledge of friends of mine putting bad reviews on his Facebook page, I know they did like my review but have no knowledge of them reviewing his page.Now at the end his wife reviewed our Company Facebook page bad, even though we have never ever done any work for her. See screenshots attached.[redacted]

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Address: 145 E Pratt St, Johnstown, Ohio, United States, 43031-1253

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