HCA Healthcare

We are in receipt of your correspondence dated April 18, from *** *** in reference to an unknown accountIn that correspondence, Ms*** expresses her concern for an account which has been turned over to a collection agencyWe appreciate the opportunity to review and respond to Ms
***'s concerns.In her complaint, Ms*** expresses concerns over an account that was turnca over to a collection agency cwen though she has been making monthly paymentsMs*** is requesting to have the account removed from collections and corrected on her credit report.We have reviewed the information provided and unfortunately we have been unable to locate an account for Ms***We will need more clarifying information such as the name of the patient, account number, the name of the collection agency, any credit report information with the date of serviceOnce we receive this information, we will gladly review and assist in a resolution for this matter.Again, we apologize for the difficulty and inconvenience Ms*** may have experiencedWe thank her for choosing Reston Hospital Center for her healthcare needsPlease do not hesitate to contact our offices at the number listed below should there be any further questions or concerns. Sincerely,Marilyn R***Customer Service SpecialistReston Hospital Center (*** *** *** *** *** | Richmond, VA

We are in receipt of your correspondence dated April 18, from *** *** in
reference to an unknown accountIn that correspondence, Ms*** expresses her concern for an account which has been turned over to a collection agencyWe appreciate the opportunity to review and respond to Ms***'s concernsIn her complaint, Ms*** expresses concerns over an account that was turnca over to a collection agency cwen though she has been making monthly paymentsMs*** is requesting to have the account removed from collections and corrected on her credit reportWe have reviewed the information provided and unfortunately we have been unable to locate an account for Ms***We will need more clarifying information such as the name of the patient, account number, the name of the collection agency, any credit report information with the date of serviceOnce we receive this information, we will gladly review and assist in a resolution for this matterAgain, we apologize for the difficulty and inconvenience Ms*** may have experiencedWe thank her for choosing Reston Hospital Center for her healthcare needsPlease do not hesitate to contact our offices at the number listed below should there be any further questions or concerns
Sincerely,
Marilyn R***
Customer Service Specialist
Reston Hospital Center (*** ***
*** *** *** *** | Richmond, VA