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Reviews HCG Buy Direct

HCG Buy Direct Reviews (12)

HCG BUY DIRECT is the only company me and my friends use. The products are top quality, the support team is very informative and helpful. I hope this is helpful for everyone. I was able to lose 45 pound of unwanted weight and it easily came off in three rounds of sublingual HCG drops. (Even with a little cheating here and there)
I know about a dozen friends and co-workers that have had great success as well.
Give them a try it works if you follow the program and they are there to help you along the way. Cheers!

No details were provided by client with second response Please provide a response.We have replaced her lost package twice in which cost our company $at NO EXTRA charge to the client She has used the product and her main issue is with the [redacted] not accepting her claim of a $refund We have no control over their desicion as they believe she is being faudulant It clearly states on our website: All sales are final and non-returnableDue to the nature of this product and shelf life and tampering policies they can only be shipped once, no exceptions.We have went above and beyond trying to assit this customer providing her with TWO sets of product double her original order.With English not being her first language she might benefit from someone translating all of the information so she will be able to comprehend and understand this situation Her phone calls screaming out of control is becoming harassment We have been completely professional trying to please this client and have gone above and beyond trying to help her as you can see in our previous page email timeline that she clearly is not comprehending anything

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.] Regards, [redacted] ***

Customer: [redacted]We have tried to communicate with this client multiple times via email and over the phone.She is not understanding and it’s been very frustrating.  We have went above and beyond to try to assist her.  We have replaced her “lost package” twice...

and she is upset because [redacted] denied her the $50 insurance claim.  They showed it the same as we did as “delivered”She mentioned many times that she fights with the mail person and they are mad at her and that people steal her packages..The problem is not with our company as we have replaced her order twice at no extra charge and no money out of her pocket.  She is clearly upset with [redacted] and wants to return everything.we clearly posted on our website:Our return policy is clearly stated here on the website:  http://hcgbuydirect.com/terms/?scrollto=returns All sales are final and non-refundable. Due to the nature of this product; it's shelf life and tampering policies, it can only be shipped once, no exceptions.I’m attaching the following information and proof of deliveries for this customer:• EMAILS: All communications sorted by date• [redacted] labels• [redacted] Tracking information and Delivery Confirmations

+1

I'm very impressed with HCG Buy Direct not only for the quality and value of their products, but also with the support provided. They don't forget about you once your products are delivered. The videos, recipes, and email advice and encouragement go a long way in ensuring success. Weight loss is a complicated issue that can't be accomplished without a support system and I know that the products and the staff have contributed greatly to my achieving my goals. Thanks so much!

+3

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]
Regards,[redacted]

No details were provided by client with second response.  Please provide a response.We have replaced her lost package twice in which cost our company $424.00 at NO EXTRA charge to the client.  She has used the product and her main issue is with the [redacted] not accepting her claim of a $50 refund.  We have no control over their desicion as they believe she is being faudulant It clearly states on our website: All sales are final and non-returnable. Due to the nature of this product and shelf life and tampering policies they can only be shipped once, no exceptions.We have went above and beyond trying to assit this customer providing her with TWO sets of product double her original order.With English not being her first language she might benefit from someone translating all of the information so she will be able to comprehend and understand this situation.  Her phone calls screaming out of control is becoming harassment.  We have been completely professional trying to please this client and have gone above and beyond trying to help her as you can see in our previous 15 page email timeline that she clearly is not comprehending anything.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]

Regards,[redacted]

No details were provided by client with second response.  Please provide a response.We have replaced her lost package twice in which cost our company $424.00 at NO EXTRA charge to the client.  She has used the product and her main issue is with the [redacted] not accepting her claim of a $50 refund.  We have no control over their desicion as they believe she is being faudulant It clearly states on our website: All sales are final and non-returnable. Due to the nature of this product and shelf life and tampering policies they can only be shipped once, no exceptions.We have went above and beyond trying to assit this customer providing her with TWO sets of product double her original order.With English not being her first language she might benefit from someone translating all of the information so she will be able to comprehend and understand this situation.  Her phone calls screaming out of control is becoming harassment.  We have been completely professional trying to please this client and have gone above and beyond trying to help her as you can see in our previous 15 page email timeline that she clearly is not comprehending anything.

I'm very impressed with HCG Buy Direct not only for the quality and value of their products, but also with the support provided. They don't forget about you once your products are delivered. The videos, recipes, and email advice and encouragement go a long way in ensuring success. Weight loss is a complicated issue that can't be accomplished without a support system and I know that the products and the staff have contributed greatly to my achieving my goals. Thanks so much!

Great service, very informative and fast shipping

Customer: [redacted]We have tried to communicate with this client multiple times via email and over the phone.She is not understanding and it’s been very frustrating.  We have went above and beyond to try to assist her.  We have replaced her “lost package” twice...

and she is upset because [redacted] denied her the $50 insurance claim.  They showed it the same as we did as “delivered”She mentioned many times that she fights with the mail person and they are mad at her and that people steal her packages..The problem is not with our company as we have replaced her order twice at no extra charge and no money out of her pocket.  She is clearly upset with [redacted] and wants to return everything.we clearly posted on our website:Our return policy is clearly stated here on the website:  http://hcgbuydirect.com/terms/?scrollto=returns All sales are final and non-refundable. Due to the nature of this product; it's shelf life and tampering policies, it can only be shipped once, no exceptions.I’m attaching the following information and proof of deliveries for this customer:• EMAILS: All communications sorted by date• [redacted] labels• [redacted] Tracking information and Delivery Confirmations

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Address: 142 Lincoln St, American Falls, Idaho, United States, 83211-1734

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