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H&D Auto Sales Corporation

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H&D Auto Sales Corporation Reviews (2)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: First and most foremost I never had any dealing with the named person (Ishkeeyah P***) in question that wrote this letter so she has no knowledge of the transaction between him and I, I dealt with a Siddiq, He never informed me about issues on the carI never brought a mechanic it was my fiance (** ***) he was also told that the car was in safe conditionBefor I test drove the car I looked at other cars, when Siddiq and I started driving I noticed that the front lights didn't workIt was 7:00pm and I didn't want to just give him my money and drive home with out lightsSo I sent my fiance (** ***) to the local *** to purchase the lights while the paper work was processed by SiddiqDuring this time Siddiq mentioned that he brought the car from out of state and it was only a small amount of damage hen he received itI asked what he fixed on the car he stated he spend money on : the side panel passenger side and a hood. At that time I went back out side to look at the car and I noticed the hood had a open gap in the front, so I asked Siddiq if the hood closed and he said yes, He then opened it and slammed it really hard to close itWhen (** ***) arrived back at the sales lot him and I tried to figure out how to put the lighting in while Siddiq said he was off the clock and was about to close the lot up. very unperfessional after taking my money.During this time I paid him $and another $for tags and titleHe claimed I was good to go and that I should go to *** *** *** to pay for my title transfer which would be $115.00, and after that I should be good to go. The next day I went to the place that Siddiq sent me to which I have a receipt for that transaction as wellWhen I arrived there I told here I needed a title transferI gave her my title that he gave me and instantly she called him on the phoneI dont know what they discussed but the next thing that happened was :she passed me the phone " when I answered Siddiq stated "i forgot to tell you that, *** told me I wasnt supposed to be selling Salvage cars" I wasn't clear as to what that meant so I asked him " what does this mean" he said " you gotta pay her $not $like I told you, but I can give you back $for the inconvenienceI was livid because I felt like he was not taking my money and trying to fix a transaction he messed up on. Going forward, I was not informed that the title would take four months as (Isahkeeyah P***) stated I was never given the cars history only told what was fixed from small damage from previous owner. Ms p*** is stating that I called about the windshield when in fact I went to the lot to talk to Siddiq about my title and told him about the part he said he fixed and how the hood almost killed me and my son( I was driving on the high way) I was so scared and (** *** was there) he reply was : I know a couple people that fix windshields as if he didn't sale me the car or has no car in the world about the car he sold me. 1) I have screenshots from other customer that brought cars from this man and this business (enclosed)and others that haven't received their titles either( sorry for the cursing on the pictures but we are all unsatisfied buyers) 2) I fell like I was robbed of my money and sold a car and Siddiq withed information in order to sale this dangerous car. 3) This was not my neglect because the part that is on the car isn't for the car, so it doesn't properly closeand the part she is stating is repaired is the same part that almost killed me. 4) I took the car to a mechanic I also have receipts for that and he stated that the (Latch for the car and the hood do not match and it could be a dangerous issue, he asked me where I got it from and I told him H&D auto sales. 5) I am not the only person this business has sole lemons to and have been treated unprofessional by all means
6) Ms P*** could not possibly know what was discussed nor can she tell me what Siddiq discussed with me I never meant her and she was never at the location whenever I was there. 7) I Do not agree that this business is selling safe cars, and they should be investigated have have the lot checked for safety measures I fear for the next buyerAs a business you should make sure you know what your employees are doing and the transactions not just try and sale bad cars for a profit its not a good thing to do.-------------I was sold a car that was not properly fixed as stated by Siddiq and now Ms P***. and I believe that a portion of my money should be repaid or the business should be investigated to ensure safety.
( enclosed are pictures of the damage od my car and proof that the hood does not fit ...I should not be able to put my hand in the trunk from the out side as pictured.
Regards,
*** ***

To whom it may concern:This letter is in response to a complaint received from Revdex.com regarding [redacted] (12507754).[redacted] came into H&D Auto Sales Corporation September 16, 2017 to purchase a [redacted]. Ms. [redacted] was fully aware that the title was in Salvage status. Ms....

[redacted] was shown wherethe vehicle was damaged prior to it being fully repaired. She test drove the vehicle, bought hermechanic to inspect it and agreed to purchase the vehicle. Ms. [redacted] took the vehicle herself to getinspected and title switched into reconstructed status. [redacted] also expressed in her complaint thatshe did not receive her title and registration, which she was informed would take longer, due to the titlecannot be processed until the reconstructed title was received. I received the title October 13, 2017 andsent it to [redacted]. The week of November 27, 2017 I received [redacted]'s registration and mailed itto the address on file, her title was mailed via [redacted]. Furthermore, Ms. [redacted] called on November16, 2017 (two months after driving the vehicle), stating that her hood flew up and hit her windshield.Which means someone did not close the hood properly, therefore, H&D Auto Sales Corporation shouldnot be held accountable for someone else’s negligence. Our job at H&D Auto Sales Corporation is toensure safe and reliable cars for all of our customers. We provide each customer with a full vehiclehistory, so that they are aware and to avoid such incidents. However, we will continue to strive to makeour business better and our customers satisfied.lf you have further questions, please feel free to contact me.Thank youlsahkeeyah P[redacted] owner

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Address: 1101 Orthodox St., Philadelphia, Pennsylvania, United States, 19124

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