HD & DA Ltd

The client ordered a lb Propane cylinderAt time of delivery, client was not homeThe cylinder that they had at the location was hooked upFor safety reasons, my drivers are not allowed to disconnect the propane cylindersTherefore, my driver delivered the full lb propane cylinder that
was scheduled for delivery and left the cylinder that was still connected behindThis transaction, where cylinder was delivered and cylinders were picked up meant that the client received a rental bill at the end of the monthRental was billed for a few months until the client called and arranged a pifor that cylinderCylinders must be disconnected for the driver to pick them upClients have the option of renting cylinders or buying cylinders and exchanging them with usIf they operate on an even exchange basis, there would be no rental billIn this situation, for meant that the client was billed rental for a few months until the cylinder was returned to us