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HD Hookups Inc Reviews (12)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is ridiculous; I paid for service that I did not get, the
respondent has not understood his obligation to perform satisfactory under the
terms of the contract thus it is voidHe has never even offered an apology for his
botched work nor his unprofessional attitude towards this entire situationWhat
would make me happy is for this company to pay for the having my TV professionally
installed by the geek squad, real professionals with real equipment and a real
service guarantee
Regards,
*** ***

This company has made no offer or even a simple apology, only treats! No one should ever do business with this company any further harassment will be refurred to the city attorney's officeR/
*** ***

This company has made no offer or even a simple apology, only treats! No one should ever do business with this company any further harassment will be refurred to the city attorney's office.R/*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThis is ridiculous; I paid for service that I did not get, the
respondent has not understood his obligation to perform satisfactory under the
terms of the contract thus it is voidHe has never even offered an apology for his
botched work nor his unprofessional attitude towards this entire situationWhat
would make me happy is for this company to pay for the having my TV professionally
installed by the geek squad, real professionals with real equipment and a real
service guarantee
Regards,
*** ***

Hello,Please help us to understand what Ms. [redacted] is looking for. We have tried to provide service and she as denied and now she does not respond to our message nor calls.Also, Ms. [redacted] has STOP PAYMENT ON THE CHECK #[redacted] (see image). It has become clear what her intonations were from the beginning. Unfortunately some people take advantage to Revdex.com for the wrong reasons.

To whom it may concern,
Hd Hookups has tired several times to contact client to get this issue resolved. Client has stopped payment on check given to our company. It's clear to us that she's is trying to take advantage of Revdex.com in order to not pay for the work provided and complete. HD hookups will start the collection process this week if client does not respond to our messages. HD Hookups is open for discussing and resolving any issues if any to the service provided.

To whom it may concern,Hd Hookups has tired several times to contact client to get this issue resolved. Client has stopped payment on check given to our company. It's clear to us that she's is trying to take advantage of Revdex.com in order to not pay for the work provided and complete. HD hookups will start the collection process this week if client does not respond to our messages. HD Hookups is open for discussing and resolving any issues if any to the service provided.

Here are the facts.-We completed a service for Ms [redacted] on 03-15-15 in the amount of $245.32 (see invoice). Customer states that the she paid $338 for the work which is not accurate. Customer signed the invoice stating the the service was completed to her satisfaction (see invoice).- On Saturday the...

14th in the afternoon, Ms. [redacted] contact our office and stated that the power the we installed was going on and off. As you can see on the invoice we DID NOT install any power outlets nor charged for this service. Even in that case we offer to come back at not charge on Monday the 16th (see images from text exchanged between our company and  Ms. [redacted]).- Customer demanded that we pay her $89 per hour while we are at her house (see text image attached).- We have called and text the customer on Sunday.  Tuesday and Wednesday and we did not get any response (see images attached).- We are still available to come back at no charge as discussed but seems that Ms. [redacted] wants somethings else from this.Please Revdex.com, help us understand what we can do for Ms [redacted] so we can get this resolved. Thank you,[redacted] - 858-699-3235HD Hookups

Here are the facts.-We completed a service for Ms [redacted] on 03-15-15 in the amount of $245.32 (see invoice). Customer states that the she paid $338 for the work which is not accurate. Customer signed the invoice stating the the service was completed to her satisfaction (see invoice).-...

On Saturday the 14th in the afternoon, Ms. [redacted] contact our office and stated that the power the we installed was going on and off. As you can see on the invoice we DID NOT install any power outlets nor charged for this service. Even in that case we offer to come back at not charge on Monday the 16th (see images from text exchanged between our company and  Ms. [redacted]).- Customer demanded that we pay her $89 per hour while we are at her house (see text image attached).- We have called and text the customer on Sunday.  Tuesday and Wednesday and we did not get any response (see images attached).- We are still available to come back at no charge as discussed but seems that Ms. [redacted] wants somethings else from this.Please Revdex.com, help us understand what we can do for Ms [redacted] so we can get this resolved. Thank you,[redacted] - 858-699-3235HD Hookups

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. [redacted], was
unprofessional in his conversation with me regarding his company’s botched
installation, Mr. [redacted] stated that his company does not service customers on
weekends ( a big lie), . Must people such as myself work during the week and if
I have to take time off from work for someone else errors I shouldn't have to
suffer another loss by Mr. [redacted] hand. I contacted the Revdex.com, to try and have
this matter resolve professionally. I see that I will have to escalate my
complaint to the State level not only for the botched installation (see
attached fire hazard wiring), unprofessionalism, and harassment (see attached
communicated threat by Mr. [redacted]). I will never allow such a person in my home
again. I did not get the service I paid for, Mr. [redacted] business practices are
negligent and he failed to provide the services in our contractual agreement
therefore, his charges are disputed! (A simple apology would have been
nice)!    
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Mr. [redacted], was
unprofessional in his conversation with me regarding his company’s botched
installation, Mr. [redacted] stated that his company does not service customers on
weekends ( a big lie), . Must people such as myself work during the week and if
I have to take time off from work for someone else errors I shouldn't have to
suffer another loss by Mr. [redacted] hand. I contacted the Revdex.com, to try and have
this matter resolve professionally. I see that I will have to escalate my
complaint to the State level not only for the botched installation (see
attached fire hazard wiring), unprofessionalism, and harassment (see attached
communicated threat by Mr. [redacted]). I will never allow such a person in my home
again. I did not get the service I paid for, Mr. [redacted] business practices are
negligent and he failed to provide the services in our contractual agreement
therefore, his charges are disputed! (A simple apology would have been
nice)!    
Regards,
[redacted]

Is anyone from Revdex.com actually review those conversation? HD Hookups has proposed several resolutions on this matter. Please review previous conversations. Customer has denied all the attempts. We submitted her stooped payment to a collection agency which will handle it.

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Address: 4268 Conner Ct, San Diego, California, United States, 92117

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