Hello,We are in receipt of the complaint filed with the Revdex.com on August 12, in which the complainant alleged that ENT & Allergy Specialists (FKA Head and Neck Surgery Associates) failed to forward a bill for services to a new address prior to submitting the matter to collections With regard to consumer complaints of this nature, we take each and every complaint seriously, ensuring that all complaints are thoroughly investigated and taking reasonable steps to resolve complaints consistent with company policies and applicable laws and regulationsDespite our commitment to resolving consumer complaints, as a health care provider (that transmits protected health information in connection with standardized transactions), ENT & Allergy Specialists must also adhere to protecting the privacy, confidentiality and security of health information As a "covered entity," Our organization is governed by privacy regulations including the Health Insurance Portability and Accountability Act ("HIPAA")Given the requirements of HIPAA and other privacy laws and regulations, ENT & Allergy Specialists cannot directly respond to the Revdex.com complaint to rebut these allegationsThe Revdex.com has not provided ENT & Allergy Specialists with a HIPAA compliant authorization from the complainant that fulfills HIPAA privacy requirements and allows ENT & Allergy Specialists to properly respond to the alleged issueWithout such a release, ENT & Allergy Specialists is prohibited from discussing any allegations regarding patients Nevertheless, we have referred the matter to our Billing Department which will investigate the allegations ENT & Allergy Specialists will contact the complainant directly and work with the complainant to the full extent possible to find an amicable resolution to the allegations raised in the Revdex.com complaintENT & Allergy Specialists will subsequently notify the Revdex.com that contact was made Should you have any questions or comments, please feel free to call meI can be reached during business hours at ( [redacted]
Hello,We are in receipt of the
complaint filed with the Revdex.com on August 12, 2015 in which the
complainant alleged that ENT & Allergy Specialists (FKA Head and Neck
Surgery Associates) failed to forward a bill for services to a new address
prior to submitting the matter...
to collections.
With regard to consumer
complaints of this nature, we take each and every complaint seriously, ensuring
that all complaints are thoroughly investigated and taking reasonable steps to
resolve complaints consistent with company policies and applicable laws and
regulations. Despite our commitment to resolving consumer complaints, as a
health care provider (that transmits protected health information in connection
with standardized transactions), ENT & Allergy Specialists must also adhere
to protecting the privacy, confidentiality and security of health information.
As a "covered entity,"
Our organization is governed by privacy regulations including the Health
Insurance Portability and Accountability Act ("HIPAA"). Given the
requirements of HIPAA and other privacy laws and regulations, ENT & Allergy
Specialists cannot directly respond to the Revdex.com complaint to
rebut these allegations. The Revdex.com has not provided ENT &
Allergy Specialists with a HIPAA compliant authorization from the complainant
that fulfills HIPAA privacy requirements and allows ENT & Allergy
Specialists to properly respond to the alleged issue. Without such a release,
ENT & Allergy Specialists is prohibited from discussing any allegations
regarding patients.
Nevertheless, we have referred
the matter to our Billing Department which will investigate the allegations.
ENT & Allergy Specialists will contact the complainant directly and work
with the complainant to the full extent possible to find an amicable resolution
to the allegations raised in the Revdex.com complaint. ENT &
Allergy Specialists will subsequently notify the Revdex.com that
contact was made.
Should you have any questions or
comments, please feel free to call me. I can be reached during normal business
hours at ([redacted].
Hello,We are in receipt of the complaint filed with the Revdex.com on August 12, in which the complainant alleged that ENT & Allergy Specialists (FKA Head and Neck Surgery Associates) failed to forward a bill for services to a new address prior to submitting the matter to collections With regard to consumer complaints of this nature, we take each and every complaint seriously, ensuring that all complaints are thoroughly investigated and taking reasonable steps to resolve complaints consistent with company policies and applicable laws and regulationsDespite our commitment to resolving consumer complaints, as a health care provider (that transmits protected health information in connection with standardized transactions), ENT & Allergy Specialists must also adhere to protecting the privacy, confidentiality and security of health information As a "covered entity," Our organization is governed by privacy regulations including the Health Insurance Portability and Accountability Act ("HIPAA")Given the requirements of HIPAA and other privacy laws and regulations, ENT & Allergy Specialists cannot directly respond to the Revdex.com complaint to rebut these allegationsThe Revdex.com has not provided ENT & Allergy Specialists with a HIPAA compliant authorization from the complainant that fulfills HIPAA privacy requirements and allows ENT & Allergy Specialists to properly respond to the alleged issueWithout such a release, ENT & Allergy Specialists is prohibited from discussing any allegations regarding patients Nevertheless, we have referred the matter to our Billing Department which will investigate the allegations ENT & Allergy Specialists will contact the complainant directly and work with the complainant to the full extent possible to find an amicable resolution to the allegations raised in the Revdex.com complaintENT & Allergy Specialists will subsequently notify the Revdex.com that contact was made Should you have any questions or comments, please feel free to call meI can be reached during business hours at ( [redacted]
Hello,We are in receipt of the
complaint filed with the Revdex.com on August 12, 2015 in which the
complainant alleged that ENT & Allergy Specialists (FKA Head and Neck
Surgery Associates) failed to forward a bill for services to a new address
prior to submitting the matter...
to collections.
With regard to consumer
complaints of this nature, we take each and every complaint seriously, ensuring
that all complaints are thoroughly investigated and taking reasonable steps to
resolve complaints consistent with company policies and applicable laws and
regulations. Despite our commitment to resolving consumer complaints, as a
health care provider (that transmits protected health information in connection
with standardized transactions), ENT & Allergy Specialists must also adhere
to protecting the privacy, confidentiality and security of health information.
As a "covered entity,"
Our organization is governed by privacy regulations including the Health
Insurance Portability and Accountability Act ("HIPAA"). Given the
requirements of HIPAA and other privacy laws and regulations, ENT & Allergy
Specialists cannot directly respond to the Revdex.com complaint to
rebut these allegations. The Revdex.com has not provided ENT &
Allergy Specialists with a HIPAA compliant authorization from the complainant
that fulfills HIPAA privacy requirements and allows ENT & Allergy
Specialists to properly respond to the alleged issue. Without such a release,
ENT & Allergy Specialists is prohibited from discussing any allegations
regarding patients.
Nevertheless, we have referred
the matter to our Billing Department which will investigate the allegations.
ENT & Allergy Specialists will contact the complainant directly and work
with the complainant to the full extent possible to find an amicable resolution
to the allegations raised in the Revdex.com complaint. ENT &
Allergy Specialists will subsequently notify the Revdex.com that
contact was made.
Should you have any questions or
comments, please feel free to call me. I can be reached during normal business
hours at ([redacted].