Sign in

Head to Toe Massage

Sharing is caring! Have something to share about Head to Toe Massage? Use RevDex to write a review
Reviews Head to Toe Massage

Head to Toe Massage Reviews (1)

Review: I was a customer of [redacted] of Head to Toe Massage for approximately one year when I found out that I have to move. I'd already purchased a massage gift packet and wasn't able to use it because ** had a [redacted]k injury that prevented him from working for a couple of months and with the move, I just didn't have time to schedule an appointment. When I bought the first gift packet one year earlier, he assured me the gift purchase was refundable if anything ever came up. So, I emailed him 8 week before the start date at my job and I didn't get an answer. I continued to email and call until I threatened to complain to the people in charge at [redacted]. Only then did he answer to say that he couldn't refund the full amount right then but he can pay installments. I wanted to believe him so I gave him the benefit of the doubt. Still, I never heard about payments. I again threatened to go to management and I talked to them about how I'd been treated but stopped short of a formal complaint. He swore that the check was in the mail. I went to the [redacted] today and I'm still waiting 7 days after he supposedly mailed the check and was told by management that the situation was handled. He was there today and he never came over to ask if I'd received the check or give an explanation why it was late. I've send the manager of the [redacted] an email confirmation of a formal complaint for lack of refund for unused services and now I'm filing a complaint with the I hope he doesn't do this to anyone else.Desired Settlement: I want a refund for the full amount I paid in November, $700.



Today is Feb 8th. I will be sending a partial refund of 500 dollars. I discussed this with my client.



I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. A partial refund was received by me and the matter is resolved. Hopefully, this will not happen again.


Check fields!

Write a review of Head to Toe Massage, LLC

Satisfaction rating
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Head to Toe Massage Rating

Overall satisfaction rating


Address: 7401 Joseph Street, Roanoke, Illinois, United States, 24019


Show more...


This website was reported to be associated with Head to Toe Massage, LLC.

Add contact information for Head to Toe Massage

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated