Health 1-2-3 Platinum

I have contacted the customer to discuss the repairs neededto his vehicleThe kindle organization is all about customer service and I didnot see the condition of the brake work neededWe have agreed to refund thecustomer the amount of $

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

My name is Joe [redacted]. I represent Kindle Autp Plaza as the used vehicle manager. I am writing to respond to the Revdex.com complaint id number [redacted] from Joseph [redacted].Mr. [redacted] purchased from Kindle Auto Plaza on January 22nd 2016 a...

2008 Buick Lucerne with 88261 miles on it. The vehicle was purchased with our standard 3 month or 3000 mile power-train warranty. Mr. [redacted] returned to our service department on March the 9th with 93590 miles. At that point the vehicle was out of warranty by over 2300 miles and had a major transmission problem.We had discussion with Mr. [redacted] about how he was going to pay for the repair which would be replacing the transmission for approximately 4000. After some back and forth Mr. Dave [redacted], our General Manager authorized me to offer to help Mr. [redacted] even though the vehicle was out of warranty. I was authorized to offer splitting the bill with Mr. [redacted]. We told Mr. [redacted] that as soon as he had the money needed to pay for half of the repair we would start doing it. After a short period Mr. [redacted] informed us that he had only 500 available to pay for the repair.Mr. [redacted] authorized me to allow Mr [redacted] to make payments on the balance as well as looking at an outside company to see if there was a way to make the repair less expensive. After making several inquiries I found that [redacted] in Egg Harbor Township would be less on a rebuilt unit as well as maybe being able to rebuild the existing transmission for only 2000. I informed Mr.[redacted] of the plan and on March 18th he arrived at our showroom to drop off the 500 original payment as well as sign a promissory note to pay the balance $100 a month until the bill was paid. I was told that day that there was a complaint filed and spoke to Mr. [redacted] about it. He advised me that he filed before I had made the final arrangements and would contact the Revdex.com to withdraw the complaint. I thanked him at that point assuming it would be done. The vehicle was towed to [redacted] on the 18th, and they informed that the transmission could be rebuilt and the vehicle was returned to Mr. [redacted] on the 24th.Thank YouJoe [redacted]Used Car ManagerKindle Auto Plaza###-###-####[redacted]