Health and Beauty

To whom it may concern,I have attached the RMA #'s that are required to return items for a refund per terms and conditions When placing an order depending on what the customer ordered the terms and conditions differ dependant on order placed The Customer signed up for a free day trial of different trials the terms and conditions for these are as follows Call our customer service department # provided when placing the initial order, before the 16th day after the initial order to discontinue any future charges for membership or product These terms and conditions have be accepted in order for the order to be processed Below I will copy the portion of the terms and conditions on return and cancellation policy which was offered to the customer When making orders it is the customers responsibility to read all terms and conditions and follow instructions as to cancellations of the trial memberships.I have since receiving this complaint stopped any future recurring charges.Thank you Kindly,Customer RelationsCancellation Policy Once an order has been submitted your credit card will be chargedOur ordering process is streamlined so your order will immediately be sent to processing and then shippingDue to the high volume of orders we receive we will be unable to cancel an order after submittedPlease order carefully Day Return Policy: We take great pride in the superior quality of our products and want you to be pleased with your purchaseWe believe in offering the very best value, quality and selection to our customers You may return any unused and unopened item purchased from us for any reason within Ninety (90) days of your purchaseIf you purchased your merchandise through a "Buy Three, Get Three Free" or similar offer, all items must be returned in order to receive a refundIf you return a partial amount of merchandise, you will forfeit the free product and receive a refund on the discount price per item based on the total purchase Your complete satisfaction is our ultimate goalYou may return any item shipped by Company, keeping the following in mind: You should return the item to us within days of your purchase date.We do not accept items back that have been opened or usedOpened Items are Non Refundable.Shipping and Handling Fees are Non Refundable.There is a $restocking fee for returns To request a refund you must obtain an RMA (Return Authorization) Requests must be made online and submitted with your order information and explanation of the why you wish to return the productPlease do not call for an RMAIf you return your product without a RMA number you will not be refundedShipping and handling charges are non-refundable For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the day periodCompany reserves the right, at its sole discretion, to reject any return that does not comply with these requirementsOnce your return has been received, a credit to your card or refund check will be issued and an e-mail confirmation will be sent within days *Refund Processing and Restocking Fee: $Per item e.gbottle return = $Feebottle return - $Fee Click Here for RMA Request RMA Number: [redacted] RMA Number: [redacted]

To whom it may concern,I have attached the RMA #'s that are required to return items for a refund per terms and conditions. When placing an order depending on what the customer ordered the terms and conditions differ dependant on order placed. The Customer signed up for a free
day trial of different trials the terms and conditions for these are as follows. Call our customer service department # provided when placing the initial order, before the 16th day after the initial order to discontinue any future charges for membership or product. These terms and conditions have be accepted in order for the order to be processed. Below I will copy the portion of the terms and conditions on return and cancellation policy which was offered to the customer. When making orders it is the customers responsibility to read all terms and conditions and follow instructions as to cancellations of the trial memberships.I have since receiving this complaint stopped any future recurring charges.Thank you Kindly,Customer RelationsCancellation Policy
Once an order has been submitted your credit card will be chargedOur
ordering process is streamlined so your order will immediately be sent to
processing and then shippingDue to the high volume of orders we receive we
will be unable to cancel an order after submittedPlease order carefully
Day Return Policy:
We take great pride in the superior quality of
our products and want you to be pleased with your purchaseWe believe
in offering the very best value, quality and selection to our customers
You may return any unused and unopened item purchased from us for any
reason within Ninety (90) days of your purchaseIf you purchased your
merchandise through a "Buy Three, Get Three Free" or similar offer, all
items must be returned in order to receive a refundIf you return a
partial amount of merchandise, you will forfeit the free product and
receive a refund on the discount price per item based on the total
purchase
Your complete satisfaction is our ultimate goalYou may return any item shipped by Company, keeping the following in mind:
You should return the item to us within days of your purchase dateWe do not accept items back that have been opened or usedOpened Items are Non RefundableShipping and Handling Fees are Non RefundableThere is a $restocking fee for returnsTo request a refund you must obtain an RMA (Return Authorization)
Requests must be made online and submitted with your order information
and explanation of the why you wish to return the productPlease do not
call for an RMAIf you return your product without a RMA number you
will not be refundedShipping and handling charges are non-refundable
For returns via mail, you must carefully package the product, you are
responsible for the cost of return shipping, and we must physically
receive the return within the day periodCompany reserves the right,
at its sole discretion, to reject any return that does not comply with
these requirementsOnce your return has been received, a credit to your
card or refund check will be issued and an e-mail confirmation will be
sent within days
*Refund Processing and Restocking Fee: $Per item e.gbottle return = $Feebottle return - $Fee
Click Here for RMA Request
RMA Number: ***RMA Number: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I do not accept their response.If you follow the links to get a RAM it keeps passing you from one response to another but you can't get a RAM,I tried and tried to get a RAM.I also rang the telephone number for help and the telephonist advised me she couldn't locate my purchases as she said my name and adress were not on their system.I don't accept what they are suggesting you do to return a product as it was impossible and I got no where.I am so happy you have tracked them down but their information is inadequate making a return of products impossible

To whom it may concern,I have attached the RMA #'s that are required to return items for a refund per terms and conditions.  When placing an order depending on what the customer ordered the terms and conditions differ dependant on order placed.  The Customer signed up for a free 16 day...

trial of 2 different trials the terms and conditions for these are as follows.  Call our customer service department # provided  when placing the initial order, before the 16th day after the initial order to discontinue any future charges for membership or product.  These terms and conditions have be accepted in order for the order to be processed.  Below I will copy the portion of the terms and conditions on return and cancellation policy which was offered to the customer.  When making orders it is the customers responsibility to read all terms and conditions and follow instructions as to cancellations of the trial memberships.I have since receiving this complaint stopped any future recurring charges.Thank you Kindly,Customer Relations. Cancellation Policy.
Once an order has been submitted your credit card will be charged. Our
ordering process is streamlined so your order will immediately be sent to
processing and then shipping. Due to the high volume of orders we receive we
will be unable to cancel an order after submitted. Please order carefully.
7. 90 Day Return Policy:
We take great pride in the superior quality of
our products and want you to be pleased with your purchase. We believe
in offering the very best value, quality and selection to our customers.
You may return any unused and unopened item purchased from us for any
reason within Ninety (90) days of your purchase. If you purchased your
merchandise through a "Buy Three, Get Three Free" or similar offer, all
items must be returned in order to receive a refund. If you return a
partial amount of merchandise, you will forfeit the free product and
receive a refund on the discount price per item based on the total
purchase.
Your complete satisfaction is our ultimate goal. You may return any item shipped by Company, keeping the following in mind:
You should return the item to us within 90 days of your purchase date.We do not accept items back that have been opened or used. Opened Items are Non Refundable.Shipping and Handling Fees are Non Refundable.There is a $10.00 restocking fee for returns.

To request a refund you must obtain an RMA (Return Authorization).
Requests must be made online and submitted with your order information
and explanation of the why you wish to return the product. Please do not
call for an RMA. If you return your product without a RMA number you
will not be refunded. Shipping and handling charges are non-refundable.
For returns via mail, you must carefully package the product, you are
responsible for the cost of return shipping, and we must physically
receive the return within the 90 day period. Company reserves the right,
at its sole discretion, to reject any return that does not comply with
these requirements. Once your return has been received, a credit to your
card or refund check will be issued and an e-mail confirmation will be
sent within 30 days.
*Refund Processing and Restocking Fee: $10 Per item e.g. 1 bottle return = $10 Fee. 2 bottle return - $20 Fee.
Click Here for RMA Request
RMA Number: [redacted]RMA Number: [redacted]

To whom it may concern,I have read the rejection from the complaining party,I have provided the RMA #'s for a fast and easy way to make a return.  I am also willing at this point to waive the $10 restocking fee for each unopened/unused bottle returned.  The address the items should be shipped to :[redacted]
[redacted]  **  [redacted]  (please provide the RMA #'s provided when shipping returned items)RMA Number: [redacted]RMA Number: [redacted]
Also if the customer wishes to provide a tracking # of the shipment it would expedite the refund process.Thank you kindly,Customer Relations