Health & Fitness Magazine ( HFSMDeals)

Fraudulent Charges, Scammers At check in there was a surprise $"refundable" fee WOW My family and I booked a room at BAREFOOT YACHT CLUB, well let me tell you we did not stay at BAREFOOT, but a "sister: property called IRONWOODThe condo was spacious and quietHOWEVER, there were no toiletries, trash bags, etc.Had to call to get WIFI CODEWe did not have access to the pool and once we actually got a customer service agent (LUCKILY), we had to drive miles to get the key to the pool, it was at a different property where the pool was located, it actually was the property that was actually advertised on the pretty pictures on the website, again miles from where we stayedThe furniture was outdated, the mattress on the sofa bed was old worn and dirtyCould not adjust the thermostat, had to call maintenance (NO HELP), remote control was missing in one bedroomTHIS IS NOT THE WORSE partthe WORSE part was expecting your $deposit back on your credit card, only to disco

I booked hotel rooms with this placeThey did not give me what I booked, and refuse to give any sort of refund I booked a reservation with this business on June 25th for July 20th-23rdI booked hotel rooms with queen beds in eachThe total was $They charged me $twice on June 28th, I assume once for each room When I went to check in on the 20th, they told me the only thing they had under my confirmation number was a condo at Maison Sur Mer, and a place at atlanticaThese places are not near each other, and definitely not what I bookedI spoke with the manager, [redacted] , who told me that we should check out the condo and see if it was big enough for the group of people[redacted] said if it was big enough, to give her a call and she would cancel the other room for us and give us half the money back The next day, I had pending charges for $I spoke with another person, who told me that they could not cancel, that I needed to call Hotels.com, who woul

The worst experience ever with management
On March 24th-27th I stayed at the Barefoot yacht club villas and resortDuring my whole stay I had no hot waterI was told prior to check in that maintenance was only open during certain hours of the dayWhen I called our second day no one answered and it gave the message they were closedThe next morning during our check out I mentioned it to someone at the front deskI just wanted to speak to someone to make them aware of the issueMr.*** pulled me into his office and we discussed the issueHe even told me that someone should have let us known that for emergency situations they have another maintenance phone numberMr*** then offered me compensation for the inconvenience and took down my phone number and email addressHe assured me someone would contact me during the weekNo one ever contacted meI contacted him with the card he gave me no one ever returned my phone callI contacted hotwire who I booked through they were a

Poor service Unit was not clean or totally functional
The problem: The unit was not clean nor was it completely functional The oven had burnt food on the bottom of it The carpet was not clean The TV would not stay on A work order was put in for this It was fixed then it stopped working the same night The kitchen facet was broken This was also fixed The back door came off the roller I was charged a cleaning fee of per days and no one cleaned the unitI called the front desk on 7/@ 3:pm, 7/@ 6:pm, again on 7/@ 11:am to speak to a manager for a partial refund No one would speak to me or return my calls Very disappointed in product and service

Checked in to this hotel and the room was not what they show pictures of on the siteAsked for a refund and the said no
I checked in to this hotel and asked the lady at the check in desk if our room came with a jetted tub like we saw on the pictures she said no, we don't have anymore of those availableThat's strike oneWe get to the room and the carpet is dirty again not shown in the pictures when you book the hotelWe were suppose to have a room with a jetted tub and a solid king bed and a second room with two twin bedsSo after we get settled in the room and getting ready to go to sleep my wife notices that their was something sticking her in her backCome to find out our room had two twin beds brought together to make a kingMy wife and I were unhappy because we had traveled as now we both can't restCalled the front desk spoke with *** who said she could not put us in a room tonight because they didn't have any solid king beds available and we would have to wait until

I booked hotel rooms with this placeThey did not give me what I booked, and refuse to give any sort of refund
I booked a reservation with this business on June 25th for July 20th-23rdI booked hotel rooms with queen beds in eachThe total was $They charged me $twice on June 28th, I assume once for each room
When I went to check in on the 20th, they told me the only thing they had under my confirmation number was a condo at Maison Sur Mer, and a place at atlanticaThese places are not near each other, and definitely not what I bookedI spoke with the manager,***, who told me that we should check out the condo and see if it was big enough for the group of people.*** said if it was big enough, to give her a call and she would cancel the other room for us and give us half the money back
The next day, I had pending charges for $I spoke with another person, who told me that they could not cancel, that I needed to call Hotels.com, who woul

I'm requesting a refund because I'm not satisfied with my room or the horrible customer service I received
I booked the room for a family reunion Labir Day weekendDrove down to the beach late Thursday night early Friday morningWhen I arrived I got my keys from the night box and preceded to look for my roomOnce I found it the key didn't workI tried for two hours in the pouring rainI decided to call my he customer service line who told me my room # was changed without my knowledge! I gave her my # and have a sup call meI hung u and found the roomIt was so nasty and not ready to be rented out it I had nowhere else to goLater that day I called the office no answerCalled private someone picked up and I ask the front desk why was my room changed without my knowledgeThe lady I spoke with said she didn't knowI also asked her why was the carpet so dirty she responded with saying this time of the year were not able to do a special cleaving because of the timeI asked fo

Fraudulent Charges, Scammers
At check in there was a surprise $"refundable" fee WOW
My family and I booked a room at BAREFOOT YACHT CLUB, well let me tell you we did not stay at BAREFOOT, but a "sister: property called IRONWOODThe condo was spacious and quietHOWEVER, there were no toiletries, trash bags, etc.Had to call to get WIFI CODEWe did not have access to the pool and once we actually got a customer service agent (LUCKILY), we had to drive miles to get the key to the pool, it was at a different property where the pool was located, it actually was the property that was actually advertised on the pretty pictures on the website, again miles from where we stayedThe furniture was outdated, the mattress on the sofa bed was old worn and dirtyCould not adjust the thermostat, had to call maintenance (NO HELP), remote control was missing in one bedroomTHIS IS NOT THE WORSE partthe WORSE part was expecting your $deposit back on your credit card, only to disco

As a result of reservation issues on behalf of the resort club the reservation mgr agreed to grant a full refund but has failed to reverse the charges
Reservations were made at this resort from August to August and was paid in full at the time reservations were made I called and spoke with the reservation manager on August to ensure that the sleeping arrangements would suit our needs since I was traveling with seniors an infant and small children *** the reservation manager assured me that the rooms would be set up *** the reservation manager assured me that the rooms would be set up to meet our needs per my request He also told me that he documented my count in the notes section so that they would not be any confusion during the cheprocessOn August when I arrived I was immediately told that The villa that I requested was not available even though they acknowledge the notes in the notes section Furthermore I was told that there were no villas availa