Health Fusion

Hi [redacted] ,An account manager is working with the client to address this issue Once we reach resolution, the client states they will request to remove the Revdex.com complaint Is there anything we need to inform the client on how to go about that process?Thanks,***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Please note that contrary to their response, health fusion was made aware on several occasions that my work was not being saved in spite of their instructions during on-line training sessionsThese problems were most recently discussed with Dustin on OctAfter this last on-line training session with further instructions, my attempts at setting up templates was still unsuccessfulContrary to their statement, health fusion only started reaching out to me every day on my cell phone only after they received my complaint with the Revdex.comI never received a call offering help prior to my complaint with the Revdex.comI tried several times to arrange on- site training in California and [redacted] *old me that was not an optionThey never proposed an on sight training option at my office and at my cost, contrary to their statementI feel that health fusion's is both dishonest and ingenuousI am not asking for my money back (over ***$ already paid) I simply do not feel it is fair to force a [redacted] to pay for services that I will not be using, at $ [redacted] per monthI am moving on to an electronic medical record that is more user-friendly Health fusion did not work out for me