Health Option

Dear [redacted] , We understand that the member wants a refund of $2,That would be a refund for monthsWhat we do not have is a cancellation letter from the member and or a recording from August of I have attached the cancellation recording that was completed on and at that time the member understood that there was no refund dueThe member did not object to and or disagree to or even mention the fact that she canceled the plan prior to Can the member please provide us with the cancellation letter from 08/and proof that it was sent to usWe would like to resolve this matter just as much as [redacted] Sincerely, [redacted]